09-01-2023 06:25 PM
I keep getting locked out and get this message.
As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:
09-01-2023 06:27 PM
Ebay is messing around with the servers. I'm guessing they broke a few things. Hopefully things will smooth out soon.
09-01-2023 06:32 PM - edited 09-01-2023 06:33 PM
There is a site-wide tech ticket. Anybody running into this can contact CS and ask them to add your account to Alert 14917
https://www.ebay.com/help/contact_us?id=4002&st=10
I'm also going to copy/paste @eburtonlab 's great advice (why reinvent the wheel):
If you are still experiencing this, try a different browser or try using a different link to reach or sign in to eBay, such as going through your community profile page to reach your feedback page on eBay.
All the stuff not working right now is separate from the above issue which has been ongoing for a week or two.
09-01-2023 06:37 PM
I think there is connection to today's events.
The message has much higher frequency and many more people seem to be getting it.
09-01-2023 06:44 PM
I don't get the message the OP gets, but I have had to re-log into my account a lot lately. For about the last two weeks or so. All is fine after I log in, no issues. But I agree it is annoying.
09-01-2023 07:03 PM
@robbie31415 wrote:I think there is connection to today's events.
The message has much higher frequency and many more people seem to be getting it.
The "pardon" message posted above that mentions a "bot" has been ongoing.
The new problem of repeated log in prompts doesn't produce that message and the continuous logins are resulting in security email alerts saying a new device has logged in.
Both issues are occurring at the same time, but I'm not convinced they're connected unless maybe eBay was trying to fix the first issue and ran into a new problem.
I encourage anyone facing the pardon/bot message to contact CS and get added to the ticket.
The newer issue we'll probably see fixed soon once eBay rolls back whatever code release caused the site to go haywire. There was a recent eBay podcast where someone discussed this type of situation in limited detail if you're interested.