We think you are a BOT

[txukman]

Getting this message when changing seller. only seems to be on FIREFOX.

"

As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:

• You're a power user moving through this website with super-human speed.
• You've disabled JavaScript in your web browser.
• A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running."

Is this an Ebay problem? If I cannot get to my seller page then I cannot list or sell or ship.

[eburtonlab]

Are you able to sign in to eBay using a different browser, or a private browser window in Firefox?

If so, try clearing your browser cache and manually deleting eBay cookies.

Check to see if JavaScript is enabled here:

https://www.whatismybrowser.com/

[eburtonlab]

Another thing that may cause that error is a link that is not redirecting properly, and causing a redirection loop, which can look to eBay like you are trying to load hundreds of pages in a short period of time, like a bot.

If you get that error when following a particular link, see if you can find an alternative link to get around a redirection problem.

[shipscript]

I've seen this before in Firefox. I typically open a bunch of pages in new tabs and then go look at them. That was the only reason I could come up with for the issue. None of the three bullet points applied to me.

However, you mention you are doing this when changing your login from one seller to another? Are you seeing this on the listing creation page, or at login?

[txukman]

I changed to google chrome and signed in ok.

Thanks

Andy

[txukman]

I had about 7 tabs open (F/B, ebay etc). I tried to log in as per normal with only 2 tabs open. Sign in accepted my user name and password and then up popped the message. Tried it several times and finally changed to Goggle chrome and signed in as usual. it worked

Thank you for your help.

[eburtonlab]

You are very welcome -- glad to hear that you found something that works for you.

Thanks for following up to confirm.

[darren210780]

Got this today for the first time whilst trying to switch user in Edge.

None of the suggestions below have worked.

Cannot access my other accounts at all now!!

[eburtonlab]

Cannot access my other accounts at all now!!

Can you sign in using a mobile browser or the eBay app?

[willow*way]

Also happening on my Chromebook. Glad you got your fixed!

[willow*way]

I'm having the same issue on my Chromebook. I am running Java as per the link that was provided in another response. I cleared my cache, closed my browser, and restarted and still get the error. I do have multiple tabs open, but I always do. First time getting this error. Fortunately, I can sign in using an Incognito window. What the heck, eBay?

Pardon Our Interruption...

As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:

• You're a power user moving through this website with super-human speed.
• You've disabled JavaScript in your web browser.
• A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running.

[willow*way]

Is there an incognito / private window you can use? Worked for me to sign in, at least, but does not solve the problem.

[eburtonlab]

If a private or incognito browser window allows you to get past the error, but clearing your cache otherwise does not, make sure you are clearing your cache "for all time" if that option is available; otherwise the default may be to clear some recent cache data but leave older cache data intact.

If your incognito settings have add-ons disabled by default, that might indicate a problem with an add-on could be related to the issue. Try temporarily disabling add-ons in your browser to see if that avoids the error. Then try re-enabling add-ons one at a time (other than NoScript, Ghostery or other script-blockers which can trigger this problem).

[boopie1fresh]

Yes, I'm getting that message now when I switch between accounts and can't sign in. Very frustrating. Cleaning out your browser History and cache fixes it but have to do it sometimes a couple times a day.

[eburtonlab]

I'm getting that message now when I switch between accounts and can't sign in. Very frustrating. Cleaning out your browser History and cache fixes it but have to do it sometimes a couple times a day.

It might be worth using a separate browser for each account and staying signed in to each account at the same time, to avoid having to sign out and back in or delete history in order to switch multiple times per day.