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Why are seller limits so problematic?

I'm moving shortly and decided to start selling on eBay for the first time after buying for many years. I had a 110 all positive feedback rating. So I listed a bunch of items - old books, computer parts, etc. I'd list a few each day and sold a solid number of things and made a fast $400. I was very happy. However, now I'm at my 30-item seller limit. I can't sell anything more. I get it - there's a limit. No problem. However, how the limit is implemented is problematic for a number of reasons:

1) I've requested an increase via the automated button and it says "You've had issues" with my listings. What? I've had nothing but positive feedback and zero returns.

2) The workflow aspect of this error is ridiculous. This error message should be displayed when attempting to first list an item - not when finally submitting it, after having taken photos and wasted time.

3) I cannot find any way to determine when I can list another item. Is it rolling? Day-by-day? 30 days from the first one?

 

I'll be selling the remainder of my stuff elsewhere.

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Re: Why are seller limits so problematic?

"I'll be selling the remainder of my stuff elsewhere."

 

@a_ranaldi 

Short answer: Don't sweat the seller limits here, then. Upward and onward!

Message 2 of 7
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Re: Why are seller limits so problematic?

Seller limits roll over every month. But, they include relisted items too. They are there to protect you from getting in to trouble. I've seen new sellers who somehow managed to get their limit raised that sold expensive things then spent the money only to receive not as described complaints, and couldn't refund the buyers. Good luck where ever else you go to do your selling.

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Re: Why are seller limits so problematic?

Seller limits are monthly. 

For information on "seller limits" look on the bottom of any page and click on "seller center"

There is a lot of good information there including how eBay considers limits and increasing limits on new sellers.

 

Good Luck! 

klhmdg  •  Volunteer Community Mentor
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Re: Why are seller limits so problematic?


@a_ranaldi wrote:

I'm moving shortly and decided to start selling on eBay for the first time after buying for many years. I had a 110 all positive feedback rating.


You've received a total of three feedback comments as a seller--one more than a year ago and two recent. Two. In Ebay's eyes, that doesn't exactly make you an experienced seller.

 

All your other feedback is as a buyer. All buyers have 100% positive feedback. They cannot receive negative feedback.

 

Having been a seller in the past, I'm surprised you weren't aware of things like selling limits and feedback ratings, etc. I sure hope you're aware that buyers have up to 180 days to request returns on the items you've sold, if they purchased with PayPal. Better keep your address updated after your move and keep a little of the proceeds of your sales on hand for return shipping costs and refunds.

 

You've listed some interesting items. Good luck with your sales on whatever other venue you end up on.

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Re: Why are seller limits so problematic?


@a_ranaldi wrote:

The workflow aspect of this error is ridiculous. This error message should be displayed when attempting to first list an item - not when finally submitting it, after having taken photos and wasted time.


One of the realities of web-based services is people can work in multiple browser windows that are not aware of what has happened in other windows, and also leave browser windows open for extended periods of time (hours, days or even weeks). 

 

Because of this issue, it is common practice to validate imput at the time it is saved rather than at the time the page is loaded. That way it can validate against the most up-to-date information from the server.

Message 6 of 7
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Re: Why are seller limits so problematic?

You wouldnt be the first seller to receive a positive feedback on an item, then have the buyer turn around and file a not as described complaint one month later. Ebay wants to make sure that refund comes out of your pocket, not theirs.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
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