Why are my items not showing up in listings??

[bearmom465]

Ok, so I have wondered why I have listings that nobody looks at, so today I started to investigate. I have SEVERAL listings that (and I'm sure more will be added as I search for them) so far do not show up when I copy the exact title of my listing and then paste it in the search bar.  I keep getting no exact items found.  In the beginning I tried searching for just basic words, like I have a pair of men's Yogi Bear men's pajamas for sale, so I searched Yogi Bear Men's Pajamas, I searched Yogi Bear Pajamas,  searched just Yogi Bear, I searched it in all categories, I searched it in clothing...NO RESULTS! Not even in Advanced Search.

Other listings I have already searched and can't find are, and these are exact titles copied and pasted. 

RARE New in Box, Artificial CHRISTMAS TREE CROSS, 6' 8" Pre-Lit, Crossmas Tree

14" Russ Berrie SUPER SOFT Shecky Santa Turtle Animal Plush Christmas

Vintage NIP 6 pair Men's Jockey Classics Briefs Size 44 Y Front Cotton 2 packs

2 Decks UNITED STATES ARMY 1940s WW2 Congress Playing Cards 1 is UNUSED Sealed

Vintage Christmas Ornament JASCO Merry Mice 1979 Plastic Mouse, Flocked Drum

EUC Hallmark Keepsake Ornament Child's 3rd Christmas dated 1987

Lot 3 Identical Vintage Christmas Stockings GREAT condition

Brand New Vintage wool Christmas stockings Santa Claus and Reindeer, 20" long

Men's size XL Christmas Pajamas VERY clean

The list continues to grow!

Can anyone tell me if these show up for you from seller Bearmom465

I'm getting really frustrated...THANK YOU!!

[the-hook-and-the-loop]

Why not raise some prices a little and promote them to see what happens?

[earthdreamer]

Maybe one reason for your issue is that there is a message above the list of your items that states you are away until November 5th.

[bearmom465]

139 of my items are promoted, just not to 12.9%...They already get about 20% of my sales, if not more. Do you happen to have the phone number to call Ebay?

[fashunu4eeuh · Accepted solution]

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@bearmom465 wrote:

139 of my items are promoted, just not to 12.9%...They already get about 20% of my sales, if not more. Do you happen to have the phone number to call Ebay?

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@bearmom465 Oh oh, it sounds like your Time Away has been inadvertently set. Time Away will hide your listings!

[fashunu4eeuh]

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@earthdreamer wrote:

Maybe one reason for your issue is that there is a message above the list of your items that states you are away until November 5th.

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Yes, her Time Away is set!

 

[albertabrightalberta]

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@earthdreamer wrote:

Maybe one reason for your issue is that there is a message above the list of your items that states you are away until November 5th.

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@fashunu4eeuh wrote:

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@bearmom465 wrote:

139 of my items are promoted, just not to 12.9%...They already get about 20% of my sales, if not more. Do you happen to have the phone number to call Ebay?

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@bearmom465 Oh oh, it sounds like your Time Away has been inadvertently set. Time Away will hide your listings!

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I bet that's it! 

To remove the time away, go here: 

https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&inten...

[bearmom465]

OK, SO GOT IT FIGURED OUT! I thought it might have something to do with the new time away that I tried but I read that even though items were on time away mode, they would still be visible, but the buyer would get a delayed shipping message....that's not the case...only auction items will be visible on the dated time away feature and they can be viewed ONLY if you allow sales up to 15 days on your time away settings. This is only the second time I've used this feature, so it was my dumb error.  Thanks for all your help...hopefully now my listings can be found.  I know I can find the Yogi Bear pajamas!

[bearmom465]

Got it fixed...my time away mode error! Clicked the wrong choice.

[bearmom465]

Yes, got that figured out now...I read items will still be visible but I guess only auction items will be visible...my error.

[bearmom465]

Yes, I thought all listings would be visible and have that message posted, but found out it's only auction items..good til cancelled is not seen, so I changed  my settings..thanks.

[bearmom465]

Yes, I thought all items were visible on time away mode, but only auction items...had to change my settings to allow sales up to 15 days and that took care of the issue. thanks

[meme6253]

Search Engine Is A Mess & Has Been For Some Time!, I Know It's Hurting My Business, But It Looks Like No One Is Going To Fix It!, Good Luck!

[simply-the-best-for-you]

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@meme6253 wrote:

Search Engine Is A Mess & Has Been For Some Time!, I Know It's Hurting My Business, But It Looks Like No One Is Going To Fix It!, Good Luck!

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It's not an eBay problem.  It was a user error.