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Why are my items not showing up in listings??

Ok, so I have wondered why I have listings that nobody looks at, so today I started to investigate. I have SEVERAL listings that (and I'm sure more will be added as I search for them) so far do not show up when I copy the exact title of my listing and then paste it in the search bar.  I keep getting no exact items found.  In the beginning I tried searching for just basic words, like I have a pair of men's Yogi Bear men's pajamas for sale, so I searched Yogi Bear Men's Pajamas, I searched Yogi Bear Pajamas,  searched just Yogi Bear, I searched it in all categories, I searched it in clothing...NO RESULTS! Not even in Advanced Search.

Other listings I have already searched and can't find are, and these are exact titles copied and pasted. 

RARE New in Box, Artificial CHRISTMAS TREE CROSS, 6' 8" Pre-Lit, Crossmas Tree

14" Russ Berrie SUPER SOFT Shecky Santa Turtle Animal Plush Christmas

Vintage NIP 6 pair Men's Jockey Classics Briefs Size 44 Y Front Cotton 2 packs

2 Decks UNITED STATES ARMY 1940s WW2 Congress Playing Cards 1 is UNUSED Sealed

Vintage Christmas Ornament JASCO Merry Mice 1979 Plastic Mouse, Flocked Drum

EUC Hallmark Keepsake Ornament Child's 3rd Christmas dated 1987

Lot 3 Identical Vintage Christmas Stockings GREAT condition

Brand New Vintage wool Christmas stockings Santa Claus and Reindeer, 20" long

Men's size XL Christmas Pajamas VERY clean

The list continues to grow!

Can anyone tell me if these show up for you from seller Bearmom465

I'm getting really frustrated...THANK YOU!!

Message 1 of 28
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Why are my items not showing up in listings??


@bearmom465 wrote:

139 of my items are promoted, just not to 12.9%...They already get about 20% of my sales, if not more. Do you happen to have the phone number to call Ebay?


@bearmom465 Oh oh, it sounds like your Time Away has been inadvertently set. Time Away will hide your listings!

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Message 19 of 28
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27 REPLIES 27

Why are my items not showing up in listings??

That's pretty freaking weird! I just did a search on 6 of them and nope, do not show up. I then looked at the listings under your name and only 2 listings show up. That's it. I have noticed that a few times (like 4) during the month my listings do not show up in searches. I know that ebay does that as part of their algorithms to get everyone seen. This is really weird though. You may want to call ebay about it. Maybe someone there can help you?

Message 2 of 28
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Why are my items not showing up in listings??

None of them are showing. When did you list all of these that aren't showing up?

Message 3 of 28
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Why are my items not showing up in listings??

Thank you, I am planning on calling, because the list just keeps growing longer and longer.  I am trying also to search from my husband's account and they don't show up there, either.  Thank you for checking this out for me so I know I'm not crazy! I have only had one item show up so far and that is an auction item. My Precious Moments cookbook...and all I did was search Precious Moments Cookbook and it showed up!

 

Message 4 of 28
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Why are my items not showing up in listings??

Thank you, I am planning on calling, because the list just keeps growing longer and longer.  I am trying also to search from my husband's account and they don't show up there, either.  Thank you for checking this out for me so I know I'm not crazy! I have only had one item show up so far and that is an auction item. My Precious Moments cookbook...and all I did was search Precious Moments Cookbook and it showed up!

 

 

Message 5 of 28
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Why are my items not showing up in listings??

They have the search engine so screwed up, no wonder people can't find what they want.

Have a great day.
Message 6 of 28
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Why are my items not showing up in listings??

Agreed. I have been dealing with my items not showing in the search for about 2 months. Its ridiculous.

Message 7 of 28
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Why are my items not showing up in listings??

A long time ago..some of them have been listed for several weeks, if not months!

Message 8 of 28
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Why are my items not showing up in listings??

WOW. That is unacceptable. Definitely reach out to: merchantsupport_na@ebay.com

Send them an email and tell them exactly what’s going on. All of these tech issues are appalling to me.

Message 9 of 28
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Why are my items not showing up in listings??

It is ridiculous...all the work it takes to post something and then not to have it show up. I have a Golfer Santa Christmas Stocking that has zero views and something with that simple of a title should show up when I search it. I have only found one item that shows up in the search so far...an auction item.  I've searched 16 items so far with exact titles and only the auction one shows up. 

 

Message 10 of 28
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Why are my items not showing up in listings??

Yeah, there is definitely something wrong there. i hope they can figure it out! That would seriously drive me crazy too.

Message 11 of 28
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Why are my items not showing up in listings??

It's probably because they're not promoted. eBay would rather items sell in which they get 25% commission. They want to be able to say it's only 12.9% in fees,  but unless you set your PL rate at +12%, you are a ghost.

HAPPY HALLOWEEN!

Message 12 of 28
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Why are my items not showing up in listings??

I have had items promoted and still no action on them! 

Message 13 of 28
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Why are my items not showing up in listings??

It is weird because I also see just 2 listings. And both of those listings are showing as having begun days ago. The Precious Moments cookbook has a start date of October 25 and the Jesus Pepsi decal began October 21. 

albertabrightalberta
Volunteer Community Mentor

Message 14 of 28
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Why are my items not showing up in listings??

Yes, those are only auction listings I have...all the buy it now's are the one's that don't show up.

Message 15 of 28
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