The more we try backtrack this the more suspicious it appears. Payouts were always lower then previous day's totals. The site only shows us as things appear today, not a true history of events. Always leaving a pending balance showing processing also. The gray area of what may or may not be state sales tax. Leaving chance for manipulations on this.
We can be wrong, but still find it to be disaster. We are debating on stopping using this platform at end of year because of it. Lost trust of their managing payments. Were never in support of them breaking from Paypal the way they did it. We were on Paypal's micropayments because our transactions are smaller amounts. Costing 5 cents plus fees per order, forced into now 30 cents plus fees that continue to increment upwards. With promotion rates that continue to increase ''just to have our items be seen"
As a casual seller it may be fine to make pennies on the dollar to rid a few things here. But as a business, it makes increasing less sense to give away made products for so little in return. With lack of true protections from shipping issues, the increasing flood of messages over it all using our time, and lack of clarity of the amounts generated on monthly basis.
It's an entire headache to do the accounting for taxes, let alone trying to maintain a profit under inflations, hard economic times like this. The state sales tax being inconsitent even makes it near impossible to track that payments are or were correct in the first place. shipping costs continualy changing and not ever going down really adds into the confusion as ebay fees the entire amount. Not true costs after shipping and taxes.
For any audits, even this sudden charge is not with any proper way to document it to explain.
We value our customers, on and off ebay. We serve across globe. And will try to continue, but finding it increasingly harder to.
We feel for other sellers impacted by this, even our competitors. Truly not how it should be.
