What part of UNTESTED do you not understand????

[lordp1]

I hope the moderator will look at this.   A few months ago, i got my 1st negative feedback from a very new eBay buyer.  I spoke to chatted with eBay support.  They all said this will be removed .  It was not removed.  I called and chatted again,  again they looked at the item and said this will be removed.  It was not removed.   The buyer admitted buyer made a mistake of 'knowingly' buying an untested item.  The negative feedback was not removed.   This dropped me from 100% to 99.5%.   So moderator and community....Why did an item listed as untested,  described it as UNTESTED IN THE TITLE,  Described it in the description,  and to top it off,  the buyer admitted it in the negative feedback left on my account they seen the word UNTESTED  in title and description....not get the eBay monitors NOT change this a few months ago?   So,...to the ebay executives, supervisors of the monitors,  tell me ...what part of UNTESTED did you not understand????   Stop telling me from read eBay vague  policy.  I did read it.   Again, moderator, and supervisor, and ebay executives..."What part of UNTESTED  do YOU not understand???

[yuzuha]

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@kensgiftshop wrote:

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@lordp1 wrote:

It turned out that they were all working, did it not?   The buyer said all worked, some last leg .  some with cracks .....thats all that matters.   It would been wrong to list as 'parts only' where 100% positive item does not work. 

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Those cracks were not mentioned in your description and that's what the neg was for.

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Yep, and that's why it doesn't matter whether they were tested or not-- you don't need to test them to SEE that they have cracks. That fact should have been mentioned right up front but was not.