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USPS didnt do an acceptance scan. No tracking for over a week & refunded buyer. Am I screwed?

Hi, I sold an item April 29 and shipped it the morning of april 30. USPS never did an acceptance scan, no updates for over a week.On May 7 buyer opened a case against me for item not arrived. I had no evidence w/o an acceptance scan obviously, and Eb...

Bought a Scam Listing and Need Assistance

Hello all, I just today bought a scam listing shipping from Pakistan. The listing uses photos stolen from other, legitimate listings on the platform. The seller denied my cancellation request. What can I do here? I tried reaching out to eBay support ...

eBay DID Protect Me — Return Fraud Shut Down, Funds Restored

Just wanted to share a recent experience that gave me a lot more confidence as a seller—and to give credit where it’s due.I recently had a buyer return what was supposed to be a Rock Steady Stair Climbing Cane. The original item weighed 5 lbs and shi...

User avatar by Adventurer
  • 26 Views
  • 2 replies
  • 4 helpful

Under Listing "with questions"

I answer all inquires sometimes within minutes and at most within 24 hours, but when the interested party replies with "thanks" and the conversation is over is it important to go to the listing page and mark question answered immediately? Usually, I ...

User avatar by Guide
  • 51 Views
  • 5 replies
  • 0 helpful

Resolved! Payouts on hold, they keep asking for more info

Hello, I'm a 14 year eBay veteran, living in Australia. I am buying and selling on occasion. Recently decided to clear out some personal items, was selling and humming along nicely. Then eBay held my payouts, original reason was I hadn't uploaded tra...

Seller doesn't accept returns for this item

I ordered a laptop charger that a seller listed as having only been used for a week. When it arrived it made a rattling noise like there was broken plastic inside and there was a smooth spot on the side they didn't show in photos that looked like the...

User avatar by Adventurer
  • 35 Views
  • 2 replies
  • 0 helpful

Should I leave neutral or negative feedback on this?

I saw something I wanted to buy on Amazon, but it showed the shipping was going to take over two weeks. I went on eBay and found the same item listed with **FAST SHIPPING** in the title and in the item image so I decided to order it there instead. Af...

User avatar by Adventurer
  • 55 Views
  • 3 replies
  • 1 helpful
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