04-12-2023 01:52 PM
Hello All...When creating a listing today this message appears..."All media will be removed from your listing permanently" and e-bay gives me the option of CANCEL or REMOVE. Any help explaining this message would be appreciated. Thank you for your help.
04-12-2023 01:55 PM
Screenshot?
04-12-2023 01:56 PM
I've been making listings on ebay for 23+ years and this is new to me. Never heard of it.
04-12-2023 02:00 PM
@dirk12955 wrote:I've been making listings on ebay for 23+ years and this is new to me. Never heard of it.
same here. not the 23+ years part though. 🙂
04-12-2023 02:07 PM
they gave you no reason?
04-12-2023 02:18 PM
Agree with others....provide a screen shot so we can get some context....your question doesn't really provide much information. And is this happening with every listing you've tried to list, or just some? Also, are you listing on a PC or Mobile app?
04-12-2023 02:23 PM
Weird.
04-12-2023 02:24 PM
Media might = pictures or video. Is the OP trying to attach something too large pixel wise? Or a video
problem, which I have zero experience with?
04-12-2023 02:29 PM
Happened to me today also-when listing sell similar on my pc.
04-12-2023 06:24 PM
Were you trying to upload intellectual property. Maybe eBay has algorithm to detect pictures which aren't allowed to be posted because the company owns the rights to them.
04-12-2023 06:43 PM
I looked at a few of his listings. There is NOTHING there that raises a flag.
04-13-2023 01:39 PM
If you are creating a new listing from a saved template that had photos, or if you are using the list similar feature, this message will appear before you delete the old photos. It is a normal prompt, and no cause for alarm. Just delete your photos, and upload your new photos.
04-13-2023 04:04 PM
If you use "Sell a similar item" it comes up with the images from the item you just listed. You will want to remove them and then upload your photos of the new item. That is what you are seeing I think.
04-13-2023 04:14 PM
Hmm, I used to post ads for media items a lot when I sold on ebay - but never had that problem