eBay made 2 changes since kyle@ebay passed on my feedback about photos.
1. Upload from computer / web is now shown in the blank photo space and it's no longer hidden behind a 3 dot menu. Finally, some common sense integrated!
However once you upload a single photo, you cannot upload any additional photos without going through another 2-click process where you first click the photo square and then choose between upload from computer or web. That needs to be fixed.
On the positive side, with the new format I can drag+drop variation pics which the listing form prevented with the old version when using Safari browser. Don't know why. Worked OK on Firefox just not Safari and others reported the same.
2. Edit photo / delete are also no longer hidden behind the 3 dot menu. Instead the trash can is back on the photo so you can delete images with one click. And to edit a photo you just click on a photo. I'll have to check again but I didn't see a pencil icon and maybe that's why some sellers were confused on other discussions @valueaddedresource . Also the photo edit is happening within the photo window, not as an overlay (pop up) so that will look different to sellers. Doesn't bother me personally since I generally do my editing in Photoshop before upload.
At this point eBay still needs to make two changes to variation photos. One is to pull the "delete all" button out from behind the edit link. It should not be an unnecessary multi-click process. Two is to fix the multi-click process on additional photos as mentioned above. Hopefully Kyle can pass this feedback on and we can see improvement in that area.
Of course none of that addresses issues brought up in my original post on this thread, but at least it's something. I appreciate that much even if I'm still banging my head against the wall with other issues. 😛
Feel like this needs to be said (again) because eBay product developers never seem to understand it:
Sellers do not want an app experience on the website. When I want a simplified experience with no options and a thousand taps to find what I'm looking for I'll use the app. When I want a professional and efficient business experience I use the website. I have an iPhone and an iPad. I use them both constantly. I use apps constantly. I'm not tech-averse.
But when I list on eBay I intentionally use my laptop and the eBay website along with Excel inventory charts and other tools. eBay provides you [product developers] with actual computers, right? Laptops and desktops? They don't force you to do your product development and perform your job from an app? Yes, that's correct. So ... don't expect sellers to conduct all of their business on an app or a website that (non)-functions like a severely limited and inefficient app. You're crippling our ability to run our businesses efficiently.
