@rocknrolla.jh-1 wrote:
Why is it when the line is all the way out the door every other person has the most oddball inquiry to hold up everybody else. And then everybody starts wanting weird shyte like "do you guys have any more of those Mickey Mouse stamps?" and then they elaborate "well not those ones, I want the ones where Mickey is wearing the wizards hat and the cups and plates are dancing through the air" and of course the counter person has to go look and come back to say "it don't look like we have any at the moment" and then proceed to explain the dates and times where they get restocked on special stamps and the whole time I'm fantasizing of punching both of them in the head.
Oh, don't get me started...
Our PO is, for whatever reason, letting people set up passport appointments for any time of day, including major rush hours when they only have two clerks at the front desk to begin with. One of them is involved with a laborious passport application and the other gets a customer who wants to collect 2 weeks of held mail. This involves a lengthy wait while the clerk goes on a treasure hunt in the back room.
Finally the clerk reappears and hands over a pile of mail, but then the next customer in line has a bag of about 15 packages, none with postage, even though he clearly has a printer at home for address labels. We wait while the clerk types in every address to generate a full-retail label for each package, after which he pulls out a checkbook and writes a check for the total. He does this every... morning...
Conversely, I'm popular with the clerks because I did everything at home; all I need is the Acceptance scan in order to stop the clock on my Handling time, and trigger a notification to the buyer that his item has shipped. Bada-bing, Bada-boom, Have a Nice Day and I'm out the door in less than 60 seconds.
