Buyer buys keyboard. Day after it ships buyer wants to cancel saying they bought the wrong one, but the keyboard has already shipped.
Buyer immediately opens INR with their payment institution.
We upload tracking and messages.
Keyboard arrives.
Buyer asks to return it, we tell them to do so. They want a label. We tell them they have to ship it back on their own.
The same sort of message happens twice. They are either playing dumb or can't figure it out.
Today, which (as they say) was the last day for the payment dispute they have now called and changed the reason to NAD.
I called in to ebay...I'm an Anchor Store and I got call center help for a $1400 payment dispute.
Now I have to prove the item is as described when I do not have it in front of me.
Is this buyer a numpty...or are they gaming the system to get this for free?
