Tomorrow PayPal keeps return fee. Can we Deduct from “Buyer” Refund?

[jewelbiz]

As return handling charge or called something else...

Just last week had return with reason, “changed mind”

Why do I have to pay anything 💰 for that?

What are your plans going forward about this new change?

[rosszonebricks]

You can try to deduct from Buyer, but it won't end well for you.

Just chalk it up to 'the price of doing business'.

[jewelbiz]

In a year’s time that will be a pretty high price with what is going on with Willy Nilly Returns these days!

[jewelbiz]

Like to call it a 3% restocking fee?

or something..

Help!

[pburn]

No! You can't charge a restocking fee!

[kensgiftshop]

No plans to change anything, just keep doing what I'm doing now.

[myboardid]

Agreed with above post, not going to change anything.  You cannot charge the buyer for those fees.  You will have to eat them. 

[vintagecraze50]

I loved PP, but totally disagreed with the fee grappling this big wealthy successful company is doing to people with these fees. I do not believe managed payments does this, at least not YET.

[vintagecraze50]

If these companies keep adding fee upon fee it’s not a cost of doing bussiness, it’s the cost of going out of business. LOL.

[ersatz_sobriquet]

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@vintagecraze50 wrote:

If these companies keep adding fee upon fee it’s not a cost of doing bussiness, it’s the cost of going out of business. LOL.

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That's why all the smaller antiques and collectibles sellers are looking for other venues, facebook, local pick up, or any way to avoid these mounting fees. 

[cashvaluerecovery2011]

Its why i...a 20 year ebayer closes his store in december and uses other outlets. My most profitable by miles that has no fees, no returns, cash only was a massive surprise this year. Im at the point where when something sells on ebay....rarely....it pains my heart to know i could have 200% more profit making the sale locally.

Ebay and paypal are making my transition so easy. And im the old dog. Imagine all the young people who already knew lol.

[ersatz_sobriquet]

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@cashvaluerecovery2011 wrote:

Ebay and paypal are making my transition so easy. And im the old dog. Imagine all the young people who already knew lol.

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Staying young is that neroplasticity, an old dog can learn new tricks, we have to keep up with those "young people" After being on ebay for 16 years myself, it became easy to sell only here for years, now we have to rethink that. 

[thevintagesilvershop]

As a business person, I recognize that every year there is the potential for higher overhead cost, be they Ebay fees, Paypal fees, paper and ink, internet service costs, etc., etc.  That's why I do my best to incorporate cost factors into my overall pricing.

When I look at my returns for 2018 and calculate what having to eat 3% of Paypal fees would be with this new rule, it would have cost me an extra $18 that year.  I did 743 sales in 2018, so the cost per sale for the extra fee is about .25, yes, a quarter.

That's why, when I do my pricing, I adjust as needed, whether it's in the actual item price or in the handling fee I charge along with shipping. 

Am I happy about Paypal keeping fees for returns?  No, of course not!  But, I can afford to add a quarter to every sale to mitigate that.  Just like I have a factor in my pricing to cover other losses.  It's the only way to stay in business and continue to be profitable. 

[cashvaluerecovery2011]

I dont want to get in trouble so i wont mention it. But when i can sell a $700 electronic i bought for $100 at a yard sale 3 hours after i get home with no fees no shipping no scammer returning a rock with ebay giving them back my money. Well lol. $200 in fees and shipping and 30 days on pins and needles praying is ridiculous. If the sales volumn made up for it that is one thing. But the sales volumn all happens elsewhere.

Old dog just learned how to flip.

[cashvaluerecovery2011]

I just switched to where i could sell for less and keep 200% more profit. Rasing prices for everytime ebay and paypal reach in your pocket eventually prices you out of the sale. Its not $.25. Its the 30% more for shipping fees returns and scams.