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Sending messages to repeat buyers offering discounts - buyer loyalty

Sometimes I have repeat buyers - usually I try to treat my buyers very well and help them with what I can, and that seems to build trust and the buyers tend to want to shop with you for future purchases. I was thinking about whether to go a step further, and include in my messages (not out of the blue, usually after the sale and delivery are complete when there has been some back and forth) adding a note saying "thanks for being a repeat buyer! If you ever see anything you like in the future, let me know and I can work with you on the price, etc". 

 

Do you think that sounds like you're fishing a bit much? If you received a message like that from a seller, would that make you interested in checking their shop more, or be a turn off because you start to feel like they're getting "sales-y". I want to be proactive in attracting buyers, but also don't want to cross that line where they start to feel like you're just after their money. 

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Sending messages to repeat buyers offering discounts - buyer loyalty

I don't see that you have any Sold or Completed listings under this ID, but buyers can add you to their Favorite Sellers list.

disneyshopper
Volunteer Community Member

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Sending messages to repeat buyers offering discounts - buyer loyalty

I'll discount items for repeat buyers, I message all new buyers thanking them & to check my shop. I even include a http link to my shop. It can't hurt. Many buyers don't react but you get the odd sale from it and the odd person following your store. So its worth it especially if your selling in a niche.

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