06-25-2018 02:35 PM
Perhaps I am looking in the wrong place. Last one on an ebay announcement page was dated 08-01-2017. I think it would be nice to have a place to look for the "glitch of the day" so to speak, so we don't all waste our time on repetitive posts.
Again if there is such a page here , please let me know.
06-25-2018 02:48 PM
Above under Seller News is a link to the system status page. This page is supposed to alert us of system issues, but it almost never does.
eBay has said they will only update it if it's a site-wide issue, so if 25% of users are affected by something you won't see it there. And yes, that makes the page pretty useless.
06-25-2018 02:50 PM
Thank you...LOL All services are in good health. All this drama must be user fault.
06-25-2018 02:58 PM
A month or two ago they introduced the new store layout and most store owners had issues with categories or images. It was bad enough that they changed back to the old format after a couple of days and when they changed to the new format a second time there were still issues with categories and images.
Not every seller has a store and not every store was affected so it was nowhere to be found on the system status page.
What are all the issues right now?
- Missing photos on auto-relists
- Problems uploading photos
- Missing photos on variation listings (separate from relist issue)
- Problems with tracking and on time shipments being recognized
- View counter showing -- or 0
- eBay Bucks page not loading for many
What else? I honestly can't keep up with all of it.
06-25-2018 03:00 PM
How could I forget one of my favorites and the reason I went shopping at other sites yesterday - search producing zero results even when eBay has several listings matching search terms and category selected.
06-25-2018 03:02 PM
@ittybitnot wrote:Thank you...LOL All services are in good health. All this drama must be user fault.
Right. There's been ongoing photo issues for over a week, with pictures non-op on millions of GTC listings that auto-renewed. That Status page is basically a big photo of a pacifier that never changes...
The old Announcements section on your MyeBay page (that was actually something everyone would see) that went dead last year has been replaced by this:
https://community.ebay.com/t5/Announcements/bg-p/Announcements
06-25-2018 03:09 PM
@ittybitnot wrote:Thank you...LOL All services are in good health. All this drama must be user fault.
LOL
06-25-2018 03:19 PM
LOL
I just thought of something. To award a bit of credti to ebay, perhaps they don't even know there is anything amiss until we tell them. However, after a day or so, there should be some sort of site wide announcement.
06-25-2018 03:27 PM
Imagine if we provided the kind of customer service that ebay does.
06-25-2018 03:30 PM
06-25-2018 03:41 PM
There is always the technical pages to get a pulse on the glitch of the day/week/month/years.
https://community.ebay.com/t5/Technical-Issues/bd-p/technicalissues-db
06-25-2018 03:56 PM
Ahhh, in French, that is the glitch du jour!
Sorry but there is no such page. However, Blues do pop in on threads that report issues from time to time, and let you know that they are aware of it and are working on it, or to request further information.
06-25-2018 04:12 PM
@ittybitnot wrote:LOL
I just thought of something. To award a bit of credti to ebay, perhaps they don't even know there is anything amiss until we tell them. However, after a day or so, there should be some sort of site wide announcement.
Shirley you're joking! Yet, there is no Announcement, and the System Status page is "A-OK"!
@hioctane62 wrote:Another that re-lsted a few minutes ago has the same issue.
Can anyone shed some light on this problem?
Hi @hioctane62, we have gotten this over to our tech teams as a part of their investigation. All of the members who have reported issues on the Community Boards are included in this report. We will work to get this resolved as soon as possible and if you see any changes, definitely let us know!
06-26-2018 07:16 AM
Exactly.