If I remember from a few of my online shopping experiences, "let's say I bought a shirt from Macy's online & it arrives and it has seams that were not sewn completely from the factory, I can call Macy's & they send me a postage paid return label." But there is no way they are going to do this like you see here with a buyer stating for example: a shirt is not really the size that's on the label because it couldn't be because it ended up not fitting the buyer. Us as sellers do way more than online stores provide buyers, like most of us when selling clothing we take the time to measure sleeves, length of each item, you don't get that from online retail stores. So it's just more and more aggravating that us ebay sellers go above and beyond what online retailers provide buyers and yet it's never enough & ebay treats sellers like we work for them, by making statements and judgement's that are completely as if they are supervisors of us and yet we sell on here to feel like we are our own boss. I can see recommendations , but the stuff I've read and experienced lately is just not making me feel like I"m my own boss, paying to rent my own store and to get emails telling me I'm providing poor customer service just because customers are returning items. Ebay needs to do a better job at treating sellers like they are not ebay's employees! If were are being considered ebay's employee's than I want some of the hourly pay from ebay for all the time I've put into cleaning up my items , measuring, photographing , listing, sourcing the items that could end up selling which not only benefits me but ebay in the fee's they collect on top of paying for a monthly online store. This is what is very frustrating as a seller! Yes I know it's cheaper than a brick and mortar store rent, but even there a person renting to you isn't going to tell you how to run your store most likely & not going to step on your toes and stand at your cash register and hand out our own money back to a customer that brings back an item that they claim you sold them fraudulently because it wasn't the right color , didn't fit the way the buyer expected, or buyer wore the item took the tag off , sprayed perfume all over it, now it's no longer new or tried to return something that they never even purchased from you to begin with.
I do get what you are saying, if you have to take a return , ebay should be giving listing credits back so you do not have to pay for another listing on the item you took back. But if they did that I guess they think you'd never want to have a store subscription. Sorry for rambling just stuff that goes thru my mind lately when I read about other sellers and their less than being satisfied with their selling experiences as of lately on here.
