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Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

Tried to list something and was denied because eBay said I have reached my monthly selling limit.  I know I had not, and checked.  Turns out my monthly limit is wrongly listed at having sold thousands of dollars more than I actually have.  It actually looks more like the amount I have sold in the past 10 years combined!  What to do?

Message 1 of 11
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10 REPLIES 10

Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

The total eBay looks at is Listed and Sold, combined.

Message 2 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

They are saying I have sold over 4,000 items this month, in my monthly selling limits section.

Message 3 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

i'm having a similar issue, though not quite as dramatic. my active listings total is off by 7 items and $800. cs checked it out, acknowledged the issue, and put in a request to have it reset--told me to give it 24 hours to process...that was 3 or 4 days ago...lol.

Message 4 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

If you have multi-quantity listing of say, 100 of the same item, that will count as 100 items. 

Message 5 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

@anglbear123 

"If you have multi-quantity listing of say, 100 of the same item, that will count as 100 items."

 

Forgot to add that if you reduce the quantity of a single listing, you will be able to add more new listings.

Message 6 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

Looking at the the person asking the question listings, it is 415 single items, no multi-quantity.

Try contacting eBay via Facebook or Help and Contact that is at the bottom of all the pages.

Message 7 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

I USE 90210 CAL. ZIP CODE  TO GAUGE THE SHIPPING IN THE U.S.  . WITH OUT THE BIDDERS / BUYERS ADDRESS YOU CANT SET THE SHIPPING . THE 90210 ZIP WORKS FOR ME  , ALL YOU NEED IS THE WEIGHT & SIZE OF THE PACKAGE AND YOU CAN FIGURE TO WHILE POSTING YOUR AUCTION ,,, FOR INTERNATIONAL I US THE GLOBAL SHIPPING OFFERED THROUGH EBAY . ALL I NEED TO DO IS FIGURE THE SHIPPING TO THE GLOBEL SHIPPING BASE. I ALSO USE 90210 TO FIGURE THAT . HOPE THIS HELP YOU SOME.

Message 8 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

I looked at one of the Monopoly listings earlier. There was a quantity of 7 listed as available. 

Message 9 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

Looked at 12 of your listings and all had at least 10 originally available, and most had more than 10 available.

"Those who enter the arena unarmed or unprepared are quickly dispatched."
Message 10 of 11
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Re: Selling limit goof! eBay saying I've sold thousands of dollars that I certainly have not!

Chatted with customer service and had them increase limits.  Problem solved!  Thanks everyone!

Message 11 of 11
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