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Sellers should learn not to say NO.

I need six  1" glass marbles for a project.

 

I came across a listing for 2 pounds of 1" glass marbles for $23.99 with free shipping.

 

I'm not sure how many marbles are in 2 pounds but i'm sure t's way more than i need. 

 

I messaged the seller and explained how i only need 6 marbles. If he would be willing to sell me 6,  let me know how much.

 

The seller replied with "sorry such a small amount is not cost worthy for me to sell".  Why would he say that without knowing how much i'm willing to pay for 6 of them?  Why not make me an offer?  6 marbles for $5 or 6 marbles for $10 or 6 marbles for $20 ... whatever he thinks is worth his time and effort?   But to just say "NO" is very poor business sense in my opinion. 

Lido Shuffle - Boz Scaggs
Message 1 of 202
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201 REPLIES 201

Re: Sellers should learn not to say NO.

We all have the right to run our business the way we want........at least in some ways.

The seller sounded polite, he answered your question......and no, he obviously didn't want to "make" a sale of lesser quantity.......

 

So why the resentment?

 

 

Message 16 of 202
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Re: Sellers should learn not to say NO.


@inhawaii wrote:

I need six  1" glass marbles for a project.

 

I came across a listing for 2 pounds of 1" glass marbles for $23.99 with free shipping.

 

I'm not sure how many marbles are in 2 pounds but i'm sure t's way more than i need. 

 

I messaged the seller and explained how i only need 6 marbles. If he would be willing to sell me 6,  let me know how much.

 

The seller replied with "sorry such a small amount is not cost worthy for me to sell".  Why would he say that without knowing how much i'm willing to pay for 6 of them?  Why not make me an offer?  6 marbles for $5 or 6 marbles for $10 or 6 marbles for $20 ... whatever he thinks is worth his time and effort?   But to just say "NO" is very poor business sense in my opinion. 


Of course, you could buy the 2 pounds of marbles, keep the 6 you need, keep another 6 'just in case' and donate the rest to a non-profit and take the whole thing off on taxes.

 

Why not make everybody happy?

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 17 of 202
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Re: Sellers should learn not to say NO.

 
Lido Shuffle - Boz Scaggs
Message 18 of 202
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Re: Sellers should learn not to say NO.


@*madison wrote:

Buyers should learn to accept the word NO from a seller.

 

Lots of sellers have said NO to me, I've accepted their decision and moved on.


Smiley Very Happy  I wonder what it is about 'no' that they don't understand - the 'N' or the 'O'?  Smiley Very Happy

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 19 of 202
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Re: Sellers should learn not to say NO.


@inhawaii wrote:

@mypostingid15 wrote:
So, you want the seller to create a new listing for 5 or 6 marbles, end the old listing, and create a new listing for the rest of the marbles along with new description and photos For $5? I wouldn't do that.

Would you do it for $10?  Would you do it for $20.  At some point you would do it.  So the answer shouldn't be no.

 

That's like someone offering to buy your car "name your price" and you saying it's not for sale. 

 

Congratulations to you that business is so good that you can turn down a potential customer without even knowing how much you'll be making.


Perhaps the person would rather drive than walk, so why bother debating cost when the car isn't available?

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 20 of 202
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Re: Sellers should learn not to say NO.

@dhbookds wrote:

We all have the right to run our business the way we want........at least in some ways.

The seller sounded polite, he answered your question......and no, he obviously didn't want to "make" a sale of lesser quantity.......

 

So why the resentment?

 

--------------------------------

 

You're are absolutely right. 

 

I see i'm not getting much sympathy here. LOL.

 

I'm just more in to customer service.  If i can do it (and make money doing it) i will.

 

This is a true story.  As a matter of fact it happened to me just the other (Sunday) night. I phoned in  a phone/take out order to a local Japanese ramen/curry shop.  One of the items i ordered was a mini curry with rice. The mini does not come with meat.  I wanted meat. I said i will pay extra for meat. I was told "no" we don't do that. After going back and fourth with the employee AND the manager, the manager eventually spoke to the owner who said $3.50 more for meat. 

 

At some point it becomes worth it for the seller to bend the rules.  In my opinion, the answer should never be no. 

 

I got the meat.


Lido Shuffle - Boz Scaggs
Message 21 of 202
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Re: Sellers should learn not to say NO.

Now my family will tell anyone that I am the one child who can become unhinged within seconds, the one that I am sure that some of my parents/family have said: "why can't they leave her at home?"  'Dats how I roll, however, there is the passive side of me that I am cautious with my "snapped" persona.  In this instance, I would just look to buy from another seller or site.  I love to purchase from the UK, however, some sellers won't ship internationally, so I move on.  I've only used the BO on one (1) listing but I was afraid to approach the seller.  She gave me a price that I liked and purchased immediately.  I am just a semi fraidy cat but can be a pit bull in heels in seconds.  The seller may have in the past accommodated a buyer in the past and it did not work out well for him/her.

 

Me, I would just move on

 

 

Message 22 of 202
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Re: Sellers should learn not to say NO.


@inhawaii wrote:

@mypostingid15 wrote:
So, you want the seller to create a new listing for 5 or 6 marbles, end the old listing, and create a new listing for the rest of the marbles along with new description and photos For $5? I wouldn't do that.

Would you do it for $10?  Would you do it for $20.  At some point you would do it.  So the answer shouldn't be no.

 

That's like someone offering to buy your car "name your price" and you saying it's not for sale. 

 

Congratulations to you that business is so good that you can turn down a potential customer without even knowing how much you'll be making.


Hey!  That would be a good premise for the start of a movie!  One could call it, oh, um, AH! - 'John Wyke'  Smiley Very Happy

 

Oh, darn!  Somebody already did that.  Smiley Sad

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 23 of 202
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Re: Sellers should learn not to say NO.


@inhawaii wrote:

@dhbookds wrote:

We all have the right to run our business the way we want........at least in some ways.

The seller sounded polite, he answered your question......and no, he obviously didn't want to "make" a sale of lesser quantity.......

 

So why the resentment?

 

--------------------------------

 

You're are absolutely right. 

 

I see i'm not getting much sympathy here. LOL.

 

I'm just more in to customer service.  If i can do it (and make money doing it) i will.

 

This is a true story.  As a matter of fact it happened to me just the other (Sunday) night. I phoned in  a phone/take out order to a local Japanese ramen/curry shop.  One of the items i ordered was a mini curry with rice. The mini does not come with meat.  I wanted meat. I said i will pay extra for meat. I was told "no" we don't do that. After going back and fourth with the employee AND the manager, the manager eventually spoke to the owner who said $3.50 more for meat. 

 

At some point it becomes worth it for the seller to bend the rules.  In my opinion, the answer should never be no. 

 

I got the meat.



And that's fine for YOU...........but seems like today, everyone is expected to bend for the individual.......that the world still revolves around that kid in all of us who wants it and therefore deserves it on their terms.......that anyone who doesn't accommodate them deserves criticism of some kind.  I just wish all of us could be less judgemental. 

Message 24 of 202
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Re: Sellers should learn not to say NO.


@gracieallen01 wrote:

@inhawaii wrote:

@mypostingid15 wrote:
So, you want the seller to create a new listing for 5 or 6 marbles, end the old listing, and create a new listing for the rest of the marbles along with new description and photos For $5? I wouldn't do that.

Would you do it for $10?  Would you do it for $20.  At some point you would do it.  So the answer shouldn't be no.

 

That's like someone offering to buy your car "name your price" and you saying it's not for sale. 

 

Congratulations to you that business is so good that you can turn down a potential customer without even knowing how much you'll be making.


Perhaps the person would rather drive than walk, so why bother debating cost when the car isn't available?


The listing was for $23 with free shipping, if there was a $20 in the picture, there would be no haggling.

Message 25 of 202
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Re: Sellers should learn not to say NO.

"that the world still revolves around that kid in all of us who wants it and therefore deserves it on their terms."

 

No, not on my terms.  On the sellers terms.  But the seller said, NO, i will not do it for any amount of money.    Which is ok - as you pointed out.  It just doesn't make sense to me.   

Lido Shuffle - Boz Scaggs
Message 26 of 202
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Re: Sellers should learn not to say NO.


@fern*wood wrote:

Did you tell the seller what you were willing to pay?


I`d be very interested in what the real, honest answer would be.

"There`s always barber college" - Dalton - Road House
Message 27 of 202
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Re: Sellers should learn not to say NO.

I'm sure the seller had been down that road before...Buyers do not [generally speaking] like to pay for a seller's time, effort, or hassle...  The biggest crime of the seller was to judge your response by the many before you, who said" "How much??? That's just crazy!".

Message 28 of 202
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Re: Sellers should learn not to say NO.

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Message 29 of 202
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Re: Sellers should learn not to say NO.

Apparently, the seller in question, didn't just say NO, according to what you quoated as his reply. He responded that it wouldn't be cost effective to him and offered an apology. You selfishly interperated it as "NO" because how dare he deny your demand. Suffice it to say, buyers treat sellers like dirt in this "'Do as I say, or else I'll destroy you in Feedback, Facebook, Twitter or any other kind of electronic weaponry a faceless distant coward has at their disposal to eviscerate those who don't comply. Even if he agreed to break up his carefully weighed collection after your unreasonable bullying you would most likely (due to your obvious pettiness) give him negative feedback. Why? For that little addictive, retaliatory, self-satisfying jolt of endorphins from making someone feel bad for having the audacity to defy your command. The "poor business sense" you accused him of, is entirely on YOU.
Message 30 of 202
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