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A negative feedback for item, that was not even mentioned in description

Hello, folks. I have sold my old Motorolla E398 in condition "for parts or not working" for a dude from Estonia for $35 with free shipping. I love Estonia, so I have included a little bonus for the parcel - an original charger (it was not mentioned i...

Free Shipping Could Change Your Business

Hello, I am at my wits end here. I have have a large amount of people writing me to ask me if my listings can be shipped to the U.S. Multiple people (U.S based) in multiple different listings cant seem to buy from me. I have never had this problem be...

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What do I do about this return?

Buyer is trying to return a very expensive dvd/vcr combo player. He is saying the vcr portion doesn't show up on screen, he sent me a picture and had the player hooked up COMPLETELY wrong. I tried to instruct him on how to hook it up and a few days l...

Reason: "buyer asked to cancel the order"

I had another one this morning. Is there any kind of penalty if i cancel too many orders - at the customers request? Something else i have noticed. Customers rarely apologize. Last week i had a large order that i already packed and printed a shipping...

User avatar by Superstar
  • 1960 Views
  • 34 replies
  • 17 helpful

ALERT SELLERS ~ eBay changed your listing categories w/o permission

Sellers - Heads up - When eBay added detail options to listings they evidently changed what category your listings are in. I have spent hours trying to fix them not to mention how much money I have lost because of eBay doing this. All my sheets used ...

Resolved! eBay charging on non active promotions?

So we had a campaign running. On June 13th we paused the campaign. However after a few days we noticed that ebay is still charging a fee for sales, even though the campaign is paused. So on June 22nd we canceled the campaign. Today, June 25th, we sta...

User avatar by Trailblazer
  • 171 Views
  • 6 replies
  • 0 helpful

HELP - I think I may need help navigating a sell for a mentally-challenged buyer

So I had sold an electronic item a week and a half ago, waited 7 days and after two invoices, cancelled and relisted the item. I didn't think much of it as the item was gaining traction again, but then he filed a case against me for not shipping the ...

User avatar by Rising Star
  • 611 Views
  • 20 replies
  • 0 helpful

Resolved! New Listing Fees Are a Bummer... Ouch Here's the Lowdown..

I have 2 Ebay accounts and this is going to hurt with smaller sales. Sigh... Insertion (listing) fees Your insertion fee is based on the higher dollar amount of your minimum opening bid or your reserve price. If you start your auction at $0.99 and ha...

User avatar by Adventurer
  • 280 Views
  • 7 replies
  • 0 helpful

Resolved! Global Shipping Program - I Am Confused

Hi! I am attempting to set up GSP again. I am really confused about somethings and am not able to find clear answers. I am hoping someone can help me understand better. Do I have to manually exclude the countries that GSP does not ship to one by one?...

Did I just get a scam/spoof/spam message?

Someone just sent me this ebay message. I was curious and clicked the link using my phone (wouldn't dare click it with my desktop) and it takes me to an ebay login page. I'm not going any further than that. Anyone know if that link is legit? Did I up...

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Paypal Charging Sellers Two Fees on Ebay Sales

I wonder how many sellers know that since Paypal split from Ebay they are now charging sellers 2.9% plus .30 on all sales on Ebay and that means the entire amount not just shipping. And they are charging 4.4% plus an unnamed fee on currency depending...

Sales totals in Overview

Is anyone having trouble getting your daily sales total to show up in your daily sales charts. It is saying I have had 0.00 dollars in sales the past 4 days yet I have sold a bunch of stuff?

New "seller protections" rolling out this summer.....

Was reading another post, and @Anonymous mentioned new seller protections coming out this summer- anyone have any idea what it will consist of? When it will be coming out? Is it possible that eBay is listening to those of us that are inundated by sca...

User avatar by Trailblazer
  • 946 Views
  • 27 replies
  • 1 helpful
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