Seller is refusing to return my money and is keeping item and selling it a second time

[woodstockblue]

Seller is refusing to return my money and is keeping item and selling it a second time

[bonjourami · Accepted solution]

Did you file a case? Was it not as described and you returned it?

[stainlessenginecovers]

Go to the case you opened and click 'escalate to ebay' 

Assuming you 

a.) opened a case

b.) used the return label provided

c.) tracking shows the seller received item (you recorded the tracking number so you can look it up)

[soh.maryl]

Did you notice that our responses to your message are also questions? That's because you haven't given us details of your problem.

Would you like to return and give us more information, like whether or not you opened an item not received case?

eBay usually offers pretty good protection for buyers if they take advantage of the Money Back Guarantee in a timely fashion.