Ridiculous that I have to wait 7 days to leave a Neg or Neutral for a seller

[holidayshopper201]

If a seller cancels for out of stock (aka didn't get enough $ for auction in this case), buyers should not have to wait 7 days to be able to leave a neutral or negative.

I might have left a neutral, but now that I have to stew about it for a week, she'll probably get a well deserved negative.

I bid 2x on this auction just in case I wouldn't be online when it ended, but I was online and paid right away. I really wanted these items.

If ANY seller cancels for out of stock, buyers should be able to post negative feedback without having to wait 7 days.

Am I off base on this? Why make the buyer wait?

[city*satins]

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@holidayshopper201 wrote:

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Good customer service: I'm sorry I can't find your widgets. I might have sold them at my garage sale. Is there something else in my store which may interest you? (for example)

Bad customer service: I sold your widgets at my garage sale. Sorry.   *no effort to head off an unhappy buyer*

Yes, she communicated, but not very effectively. 

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Well, you mentioned earlier that the seller : She only has a couple dozen household, collectible, and clothing items listed.

Sounds as if she doesn't not have a big enough inventory to be suggesting substitutions,  and although this might seem to you like a good customer focused approach, I think the opposite.

Personally, I would never make a suggestion like this to a buyer, lest having already made a mistake,  I be misunderstood and reported for trying to do something nefarious like make an off-eBay sale or bait-and-switch.   If a seller makes an offer like this to a buyer, even as a simple substitution (desirable item in place of the unavailable one) and the buyer takes the seller up on this,  the seller is at risk to have the substituted item received and flagged as NOT AS DESCRIBED.

[myangelandmyprincess]

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@myescape wrote:

You have a legit complaint but if you leave a neg instead of a nuetral because of an ebay policy (which you agree to by using the site)you are punishing someone for something they had no control over.Would you want to be so punished?

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I agree with this.  You planned to leave a neutral but now that you can’t leave it for 7 days which something the seller has no control over you said you were going to leave a neg instead because of that wait.  I don’t agree with that.  Once the seven days Is up leave the neutral you intended.  

And ive accidentally donated things I had listed before. Luckily none sold before I caught it.  I did sell a pair of sunglasses that no matter how much I looked I couldn’t find.  I figured it must’ve been one of the situations where I accidentally donated 

years later I found them...

[holidayshopper201]

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@city*satins wrote:

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@holidayshopper201 wrote:

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Good customer service: I'm sorry I can't find your widgets. I might have sold them at my garage sale. Is there something else in my store which may interest you? (for example)

Bad customer service: I sold your widgets at my garage sale. Sorry.   *no effort to head off an unhappy buyer*

Yes, she communicated, but not very effectively. 

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Well, you mentioned earlier that the seller : She only has a couple dozen household, collectible, and clothing items listed.

Sounds as if she doesn't not have a big enough inventory to be suggesting substitutions,  and although this might seem to you like a good customer focused approach, I think the opposite.

Personally, I would never make a suggestion like this to a buyer, lest having already made a mistake,  I be misunderstood and reported for trying to do something nefarious like make an off-eBay sale or bait-and-switch.   If a seller makes an offer like this to a buyer, even as a simple substitution (desirable item in place of the unavailable one) and the buyer takes the seller up on this,  the seller is at risk to have the substituted item received and flagged as NOT AS DESCRIBED.

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In the category in which I usually frequent, I'm admittedly accustomed to a more personal approach most likely due to the audience for these items. Not a lot of scammers in that category. In fact, in 22 years, I haven't come across a single scammer there.

This power seller appears to be winding down her operation. She has 100% positive feedback for the past year, but not many transactions. This morning (after being reminded for the umpteenth time that I still have to leave feedback), I finally checked her out at Toolhaus. She has had many unhappy customers for the same reason: the item was disposed of before the sale was made. 

I'm not sure how much sympathy I'm supposed to have for her. Her feedback also shows her leaving negatives to sellers for the same reason AND negatives to buyers back when she was able. 

[city*satins]

I'm not sure how much sympathy I'm supposed to have for her. Her feedback also shows her leaving negatives to sellers for the same reason AND negatives to buyers back when she was able. 

I don't believe I've made any suggestions or comments that involve sympathy.

You're free to do as you please.  I think it's important however, to recognize those things that might be affecting your disposition toward negative vs neutral that are outside of the the seller's control.

1.  eBay's 7 day waiting period to leave neutral or negative feedback for a Powerseller

2. eBay reminding you to leave feedback for this transaction  (did you mention this before, or is this something else that is bothering you that you didn't bring up until now?)

Regardless of what feedback a buyer decides to leave, I strongly believe that a buyer should avoid being influenced by things that are not actually in that seller's control. 

[goldenmeowie]

She has had many unhappy customers for the same reason: the item was disposed of before the sale was made.

Yeah, I can see her falling in Search. What buyers would want to deal with a seller like that???

[*madison]

I'm not sure how much sympathy I'm supposed to have for her.

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None.

I had sympathy for you because you dealt with a seller who let you down, but I didn't think the seller was worth thinking about for 7 days, so, that's why I suggested you forget about it.

Now, having said that, I do think the seller has earned a neg, so leave a neg when the time is ripe if you still want to.

[cashvaluerecovery2011]

Im in complete agreement with you. Sounds like they both played the game and nobody won but the op wants to inflict harm for not winning........even thought they lost nothing.

[minibangbus]

I agree. Sometimes it’s warranted to leave feedback that early. 

[cashvaluerecovery2011]

Now take into consideration all the OP has said up to this point. Do you imagine in a million years this OP didnt have something nasty to say to the seller that could have possibly caused the "rude" behavior the seller gave them. I will bet with all certainty that this seller didnt go out of their way to be rude all on their own.

[*madison]

It doesn't matter if the seller was rude or not.

The fact is, the op bid, won, and paid,

and the seller failed to ship,

it's as simple as that.

And if the op still considers it to be a negative experience, then the op can leave a neg in a couple of days and move on.

[lugro_30]

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@holidayshopper201 wrote:

If a seller cancels for out of stock (aka didn't get enough $ for auction in this case), buyers should not have to wait 7 days to be able to leave a neutral or negative.

I might have left a neutral, but now that I have to stew about it for a week, she'll probably get a well deserved negative.

I bid 2x on this auction just in case I wouldn't be online when it ended, but I was online and paid right away. I really wanted these items.

If ANY seller cancels for out of stock, buyers should be able to post negative feedback without having to wait 7 days.

Am I off base on this? Why make the buyer wait?

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Sorry you didn’t get your item, don’t know enough to say if she didn’t get the price she wanted but things are so slow for some of us atm we cross list or flea market sell. It’s only happened twice for me but I have had items which sat forever get sold in two different places and had to cancel. She should have added BIN. Sorry you are so eager to leave a negative. Thing about life, you can’t get everything you want the second you want it. 

[cashvaluerecovery2011]

I thought all these points had been made already? Yes buyer won auction for nearly nothing. Seller canceled saying out of stock. Unprofessional seller for sure selling something out of stock. Buyer furious they arent getting a nearly free item and wants to trash seller also unprofessional. Buyer has to wait a few measley days to trash seller. Still gets what they want as usual. Rivers being cried.

[turquoisetulips]

Am I off base on this? Why make the buyer wait?  holidayshopper

Probably because in a weeks time some buyers may have  found something else  and might not be as angry  as when it first happened. A long time ago a seller had a cute paint set  she had put on auction . This was back in the day that e bay would recommend  a starting price 😞   Well , she listened and began the auction at 99 cents , free shipping . The trouble was at the end of the 7 day auction  I was still the only bidder . It would have cost her money  to go through with  it . I contacted her and told her I'd pay the shipping  if that would make her feel better ,, but I never heard anything back  nor did I ever get the item . I just refrained from leaving  feedback all together . I figured she was just inexperienced and made a mistake.  I don't know about your seller  but when there's uncertainty  I'd  probably just let it go.. just speaking  for myself .. Tulips