eBay

holidayshopper201 · ‎05-03-2019

If a seller cancels for out of stock (aka didn't get enough $ for auction in this case), buyers should not have to wait 7 days to be able to leave a neutral or negative.

I might have left a neutral, but now that I have to stew about it for a week, she'll probably get a well deserved negative.

I bid 2x on this auction just in case I wouldn't be online when it ended, but I was online and paid right away. I really wanted these items.

If ANY seller cancels for out of stock, buyers should be able to post negative feedback without having to wait 7 days.

Am I off base on this? Why make the buyer wait?

ohnojoey · ‎05-03-2019

"Many sellers post items to multiple sites, and it is definitely a job to keep all the accounts straight when an item sells on one and has to be removed from the others promptly."

I call that living dangerously!

If a seller does this and sells one item twice, leaving one buyer with excuses but no item, well, I feel no sympathy for such a seller.

cashvaluerecovery2011 · ‎05-03-2019

Lol the bleep inserted by ebay was crop....except with an A. My tone sounds 10x worse than you? Your opinion. Unlike ebay policy.....you dont get to determine everyone elses opinion. You literally came here to complain about not being able to trash someone the moment you didnt get your way. You just admitted the lady made a mistake because price was less than shipping. So she is capable of mistakes.....but you are 100% certain you know exactly what is going on in her home. In 20 years here i have had a seller die before they shipped. One time my 2 year old dropped her spaghetti on my not yet packaged sales. Stuff happens. Take a breath and dont sweat tiny stuff like this. Its not worth it.

goldenmeowie · ‎05-03-2019

Mistakes happen - things do get torn, broken ect and it happened to me just last week. An item sold and I noticed a tear in it after the buyer paid - I immediately emailed the buyer and refunded her money choosing the correct reason - item is damaged. She was very nice - thanked me for being honest and wished each other well

This is the way to handle it. If you make a mistake, own up to it and COMMUNICATE with your buyer. Most buyers understand if you let them know. At least the buyer doesn't think the seller didn't care and was just ignoring the buyer.

That's happened to me too. I won an item as the eBay winning bidder, but the seller was at least honest in emailing me the item was slightly damaged and offered to cancel or a discount. There's that HUMAN touch that even eBay small sellers can win over large retailers.

yuzuha · ‎05-03-2019

@goldenmeowie wrote:

This is the way to handle it. If you make a mistake, own up to it and COMMUNICATE with your buyer. Most buyers understand if you let them know. At least the buyer doesn't think the seller didn't care and was just ignoring the buyer.
That's happened to me too. I won an item as the eBay winning bidder, but the seller was at least honest in emailing me the item was slightly damaged and offered to cancel or a discount. There's that HUMAN touch that even eBay small sellers can win over large retailers.

Bingo. I once sold an item - a vintage plush doll over 20 years old - and when I pulled it out of its storage box to pack it up, some of the metallic coating on its little wrist ornament flaked off. I immediately messaged the buyer with pictures of the damage and offered to give them a discount because of it. They messaged me back and said they would accept the discount and thanked me for being honest. I ended up getting a positive feedback out of it, even though I would have understood if they'd wanted to neg me for it. Most buyers appreciate honestly, even if they aren't 100% happy with how the transaction turned out.

cashvaluerecovery2011 · ‎05-05-2019

It might be because the op "100% knew" the seller was lying because they didnt get a high enough price? Whats that? An assumption. Then op later states their clairvoyance due to the winning bid being less than shipping. So our op wants instant reputation bashing for not getting an item for less than shipping cost. All based on their assumption..........but YOU think any of us sellers assuming is the end of the world. Hillarity ensues. Thanks for the giggle.

clu3 · ‎05-05-2019

OP had been watching the three re-lists, lowered by $10 each time, to the point where the final bid wasn't enough to pay the shipping. Sounds a bit crafty and calculated on that end. Now the seller will not fulfill the order (possibly because of an honest mistake, possibly because they're being equally crafty).

Honestly, I've got little sympathy for either participant.

holidayshopper201 · ‎05-05-2019

@clu3 wrote:
OP had been watching the three re-lists, lowered by $10 each time, to the point where the final bid wasn't enough to pay the shipping. Sounds a bit crafty and calculated on that end. Now the seller will not fulfill the order (possibly because of an honest mistake, possibly because they're being equally crafty).
Honestly, I've got little sympathy for either participant.

That's not true. Before the auction ended (and after I bid two times) I checked the seller's other items and completed history to see if she had any others items that might interest me. Seeing her completed listings is what clued me into the 3x relist issue. Nothing crafty about it. I was simply interested in spending even more money with her at the time.

clu3 · ‎05-05-2019

My mistake. I amend my comment to "OP ~~had been watching~~ was aware of the three re-lists, lowered by $10 each time, to the point where the final bid wasn't enough to pay the shipping."

@holidayshopper201 wrote:
@clu3 wrote:
OP had been watching the three re-lists, lowered by $10 each time, to the point where the final bid wasn't enough to pay the shipping. Sounds a bit crafty and calculated on that end. Now the seller will not fulfill the order (possibly because of an honest mistake, possibly because they're being equally crafty).
Honestly, I've got little sympathy for either participant.
That's not true. Before the auction ended (and after I bid two times) I checked the seller's other items and completed history to see if she had any others items that might interest me. Seeing her completed listings is what clued me into the 3x relist issue. Nothing crafty about it. I was simply interested in spending even more money with her at the time.

my_boston_baked_beans · ‎05-05-2019

Let's review the original statement made by the OP:

Ridiculous that I have to wait 7 days to leave a Neg or Neutral for a seller

This statement talks about the inability to WAIT 7 DAYS before being able to leave the seller with a NEGATIVE!

The OP began this discussion regarding eBay restricting her from leaving IMMEDIATE NEGATIVE FEEDBACK nothing else in the original statement! The OP needs to STAY ON POINT > Ridiculous that I have to wait 7 days to leave a Neg or Neutral for a seller. If the OP has a problem with eBay POLICY that dis-allows her to leave poor feedback sooner than the OP needs to address that issue with eBay! The OP will be able to get revenge once the 7 day limitation has passed so why waste time BEATING THE DEAD HORSE, and worse, our giving this any merit.

ohnojoey · ‎05-05-2019

ohnojoey · ‎05-05-2019

"Let's review the original statement made by the OP:"

Why?

my_boston_baked_beans · ‎05-05-2019

Because that is what this proclamation is all about>

Ridiculous that I have to wait 7 days to leave a Neg or Neutral for a seller

No mention in this ORIGINAL sentence of anything else! What OP is expounding on is eBay not allowing her to LEAVE IMMEDIATE NEGATIVE FEEDBACK. You may want to re-visit the original OPENING sentence.

ohnojoey · ‎05-05-2019

@my_boston_baked_beans wrote:
Because that is what this proclamation is all about>
Ridiculous that I have to wait 7 days to leave a Neg or Neutral for a seller

No mention in this ORIGINAL sentence of anything else! What OP is expounding on is eBay not allowing her to LEAVE IMMEDIATE NEGATIVE FEEDBACK. You may want to re-visit the original OPENING sentence.

"Because that is what this proclamation is all about>

Ridiculous that I have to wait 7 days to leave a Neg or Neutral for a seller"

Yes, you are correct, that is what the buyer is saying.

holidayshopper201 · ‎05-05-2019

@my_boston_baked_beans wrote:
Because that is what this proclamation is all about>
Ridiculous that I have to wait 7 days to leave a Neg or Neutral for a seller

No mention in this ORIGINAL sentence of anything else! What OP is expounding on is eBay not allowing her to LEAVE IMMEDIATE NEGATIVE FEEDBACK. You may want to re-visit the original OPENING sentence.

OK, yes, let's address your issue with my post. You're getting hung up on the thread title. IMO this policy is ridiculous. But, in my OP, I asked "Why make the buyer wait?" when the seller has cancelled for Out Of Stock. That was my question.

The answer is because they are a power seller and eBay is giving them time to create some goodwill with the buyer in order to stave off bad feedback. As a seller, if you had that opportunity, would you make use of it?

city*satins · ‎05-05-2019

@inhawaii wrote:
holidayshopper201: This is the seller board. I dare you come on here talking bad about a SELLER! LOL Just kidding. But seriously, you have to be prepared to take a little backlash. Don't let it get to you. You should have seen what i went through just to buy a few marbles! Have a great weekend!

It wasn't just sellers who gave you a hard time.

THIS SPACE LEFT INTENTIONALLY BLANK