Selling
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Items not appearing in store

Last night, I listed this item https://www.ebay.com/itm/127525692691Here is a link to my store. https://www.ebay.com/str/honeycombhollow - It should be showing up under newly listed since I listed it last night, and at the time of this post, was the ...

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Selling and Packaging Porcelain Products

Typically I try to order items in original packaging and boxed. That is not always possible. I just received an order where 3 out of 7 items were damaged. These were ordered without original package and box. Now my excitement is I had just received p...

Coupons

I created a 10% off coupon.It's for my Hawaii customers who want to save on shipping and meet up in person.I refuse to do that so I thought the coupon would be a nice gesture.Is the 10% only off the item or the item and shipping?

User avatar by Superstar
  • 63 Views
  • 5 replies
  • 0 helpful

Sold a phone on eBay for $600. Buyer got the package according to USPS tracking - it shows delivere

Sold a phone on eBay for $600. Buyer got the package according to USPS tracking - it shows delivered, signed for, and the signature matches the buyer's name from the shipping label. Three days later, the buyer messages me claiming he "never received ...

User avatar by Rising Star
  • 65 Views
  • 10 replies
  • 0 helpful

OOPS I did a bad thing: Refunds

I got a message about a shirt I sold. Mailed on November 21 and today Nov 25 the buyer said it wasn't tracking, where is it?I checked and sure enough it wasn't tracking, so I thought - it's lost or stolen or whatever. I refunded the buyer. Nov. 25. T...

User avatar by Trailblazer
  • 428 Views
  • 20 replies
  • 0 helpful

Resolved! buyer still hasn't paid after cancellation is refused

Hello, the buyer cancelled the order after buying it, and i refused the cancellation. after my refusal, he didnt pay and is still not paying. it has been 28 days. what sohuld i do? when i want to cancel the order, i get a message saying that there is...

User avatar by Adventurer
  • 8634 Views
  • 64 replies
  • 2 helpful

Resolved! Not responding to offers - Neutral

A couple of weeks ago I responded to a discussion here about how to respond to feedback. My position was if I will not accept the offer I will not respond or decline. Well, a buyer sent me three offers. After the third one I decided to block him beca...

Seller abuse

I wanted to share a Situation I had recently after being a faithful eBay seller and buyer for 21 years! I had a buyer reach out to me about a particular listing and ask that I separated so she could buy just one item. Out of the kindness of my heart ...

Buyer fraud again me?

Need a bit help here!There is suspicious buyer for me.This summer he bought an banknote from me, expensive one ca 400usd. Low feedback. Canada shipping. Then closed account and ca month after opened claim. I didnt remember, but it was maybe - not rec...

User avatar by Adventurer
  • 225 Views
  • 13 replies
  • 0 helpful
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