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Reviews should not so easily be removed.

I had a situation where I bought an item. It was full of scratch marks not listed anywhere. Because went on vacation i missed 3 day money back guarantee. I tried resolve with seller who knew card was damaged and basically said tough luck. Posted a fair review which he got removed within an hour even when showed ebay the pictures they just said?" Sorry missed 3 day window and try work with buyer". They would not even give me a reason for its removal. Talk about setting an environment where ppl dont trust buying!

 

 

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6 REPLIES 6

Re: Reviews should not so easily be removed.

I am a seller and never had to have a review removed because I dont scam and get packages out quickly. Reviews should be a way for ppl to differentiate poor sellers and good ones. They certainly shldnt be removed so easilt and without explanation IMO

Message 2 of 7
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Re: Reviews should not so easily be removed.

You can't  leave negative feedback when the case closes in the seller's favor.

Message 3 of 7
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Re: Reviews should not so easily be removed.

Don't buy anything with a 3 day money back guarantee before you go on vacation in the future.

Message 4 of 7
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Re: Reviews should not so easily be removed.

I thought it would arrive on expected date per USPS and they of course were delayed and I left for the trip. I just never experience a site that removes reviews so easily and has so many rules about how one can leave them. I have not has a single bad review because I deliver quality and get packages to usps next day. I also dont charge 2x-3x the actual shipping cost. 

Message 5 of 7
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Re: Reviews should not so easily be removed.


@kmtrader4autismawareness wrote:

I thought it would arrive on expected date per USPS and they of course were delayed and I left for the trip. I just never experience a site that removes reviews so easily and has so many rules about how one can leave them. I have not has a single bad review because I deliver quality and get packages to usps next day. I also dont charge 2x-3x the actual shipping cost. 


A couple of comments: 
1. As an experienced seller, you aren't aware that the "expected date" is merely an estimate? 

2. Clearly, you cut your purchase and and vacation dates too close.

3. As a seller of sports cards yourself, your Topps listings are only 3 day NAD returns also. So why are you surprised? Would you agree to a return after the 3-days passed? 

4. Claiming that you "dont charge 2x-3x the actual shipping cost" is not accurate or honest. Your seller used Ground Advantage, a more expensive service for shipping than the standard envelope you use. You're comparing apples and oranges.

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 6 of 7
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Re: Reviews should not so easily be removed.

This makes me laugh so hard...did the exact thing to me.  Funny how that works.  

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