02-28-2024 04:38 PM
Does a buyer have any responsibility to prove that an item is “not as advertised”? It appears to me that they do not. All they have to do is state that the reason for a return is that it wasn’t as advertised. The seller, in reality, has no protection regarding a buyer lying about the reason for a return. This is totally absurd.
02-29-2024 06:03 AM
There are only a few instances when the seller has any type of protection and those are limited. If your item is going through one of the authentication programs, depending on your return policy the seller has some limited coverage. The seller also has pretty much blanket coverage if they are selling internationally and utilizing the EIS program.
In either case it does not mean the buyer cannot open a return or file a chargeback with their CC company it simply means the seller is not involved in the process. They may or may not get their money back but if they do it does not come out of the sellers pocket.
02-29-2024 06:05 AM - edited 02-29-2024 06:06 AM
@rdbishop999 wrote:Does a buyer have any responsibility to prove that an item is “not as advertised”?
They do not.
@rdbishop999 wrote:It appears to me that they do not. All they have to do is state that the reason for a return is that it wasn’t as advertised. The seller, in reality, has no protection regarding a buyer lying about the reason for a return.
That is correct.
@rdbishop999 wrote:This is totally absurd.
I agree but it is also what online selling has come to, it's not just ebay.