Refunds

[fashionbug1]

I had a buyer ask for a refund due to a 1/4 off on a measurement and I had to pay for the shipping utterly ridiculous. She has a shop on eBay I am just a person trying to get rid of inherited items. I believe she just decided she did not like it . This seems over the top

that eBay allows this. I have a perfect score 

[soh.maryl]

How does that apply exactly as the buyer is returning the bracelet and the seller will be refunding the buyer?  

[kds99]

Don't feel bad. I sold a single collectible 6" plate one time to a lady who needed to return it because this particular plate was not exactly 6 inches and it didn't fit right on a stack of plates she was creating for visual effect. OK.

[jahood1984]

An expensive bracelet by chance?  Sounds like the chatty Kathy buyer who then returns a shoddy version of what you sold, never to be heard from again.  I certainly hope not but the ones that tend to do it me are ones who I go out of my way to answer questions, adjust shipping etc.  It's like a game to them.  Hope that's not the case of course.

Did you list it as for example 8inch or say its around, close to, best estimate on am item I'm unsure how to measure, seems to be?  Basically was it worded as such estimates are exact is what I'm getting at.

[chapeau-noir]

She just didn't want it but doesn't want to pay to ship it back - 1/4" is within a reasonable margin of error when measuring something like that.  Unfortunately, you're stuck taking it. I would just take the return and not stress any further as it will do you no good.

[justafemster]

It's NOT reasonable.  It's misdescribed and a seller error.  

Where is the line?  It's either the right measurements or wrong and in this case, it's wrong.  Seller's admitted it.  

That's what I don't get.  The defense 

Math is absolute.  

[stuff4divas]

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@fashionbug1 wrote:

I had a buyer ask for a refund due to a 1/4 off on a measurement and I had to pay for the shipping utterly ridiculous. She has a shop on eBay I am just a person trying to get rid of inherited items. I believe she just decided she did not like it . This seems over the top

that eBay allows this. I have a perfect score 

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For future, state that the measurements are approximate and could be off by fractions, but even stating this, buyers will find something else to scam the transaction

[axiombody]

The responders haven't noticed that the buyer still wants the bracelet.  I get people who email me with things not described or measured incorrectly and just want to keep the item and some money.  Rarely if I ask them to send it back with my apologies do they ever do so.  If the person truly has a problem with it they can print a label and stick it in their mailbox for the mailman to pick up with little effort.

[chapeau-noir]

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@justafemster wrote:

It's NOT reasonable.  It's misdescribed and a seller error.  

Where is the line?  It's either the right measurements or wrong and in this case, it's wrong.  Seller's admitted it.  

That's what I don't get.  The defense 

Math is absolute.  

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Uhhh...math may be absolute, but humans are not.   1/4" margin of error could be by the seller OR the buyer.  Everyone here is jumping to the conclusion that the seller skrooed up but there is no way to know and thus it's moot.  How about we stick to the subject, instead?

What does the OP do to clear this up?  I say just take the return because eBay does not arbitrate.