For over 20 years, I have run a successful eBay store under the name abporta (The Marden Empire), consistently maintaining excellent standing with eBay and my customers. Historically, this store has brought in around $400 a month, with consistent views, watchers, and sales that reflected the effort I put into maintaining accurate listings and good customer service. My account has had no reported issues, restrictions, or negative status changes during this time.
However, over the last three months, my sales have effectively collapsed. I have only made around $85 in total sales in this period, which, after fees, leaves me with around $40 in profit. This is a drastic drop from previous performance, and there was no gradual slowdown to indicate a seasonal or organic decline; it feels as if a switch was flipped, and traffic simply stopped. About six months ago, I still had buyers reaching out, browsing my items, and asking questions, but now there is almost no activity on the store despite continued listing updates and consistency in the types of items I sell.
I would like to understand why an account with a proven track record and excellent status is experiencing this sudden and severe decline. My other selling channels and related platforms continue to function normally, so this issue appears isolated specifically to eBay. Has there been a change to eBay’s algorithm, search visibility practices, or account prioritization that could explain why my store has essentially disappeared from buyer searches and suggestions?
I would greatly appreciate a clear explanation or investigation into what may be causing this, as I am committed to continuing my business on eBay but need to understand why such a dramatic change has occurred despite no notification or apparent reason from my end.
