Selling

Forum Posts

Sorted by:

Shipped economy serves bought though Ebay, Well Usps said ebay didnt pay them, I lost everything..

I sold a Power Ranger movie set. I shipped this via eBay Economy Shipping and even purchased extra loss protection. It was all taken from my eBay funds account. This shipping is split 50/50 between USPS and FedEx. It stopped halfway through the shipp...

Can’t contact buyer for refund

Hello! I’ve been having some issues trying to get in touch with a buyer to send them a refund. In the middle of entering refund information, the website reloaded with a message that said “ We ran into a problem. Please go back and try again.” This, a...

eBay Buyer Protection Policy

I sold a purse, in excellent condition on eBay. Not new but in great shape. Buyer didn’t want it. Fine. I offered to refund and asked them to send it back. They asked for a paid return label which I don’t think is fair. Also I could not figure out ho...

Ebay Failed Me: Leaving After 23 Years - Seller Protection No Longer Exists

My story is fairly straightforward: - I sold an authentic Rolex watch bracelet as an auction for just over $1400. - The buyer was new to Ebay, but paid promptly- Upon receipt, they claimed the bracelet was fake and sent a threatening message through ...

Buyer returned only partial

I refused a return because the buyer said it wasn't as described. Itvwas exactly as described. Opened case. Just got the item back, the purse strap is missing, she kept it so I couldn't resell. I immediately reported the issue via web but are they ev...

USPS delay resulted in refunding Buyer. I intercepted mail but USPS is now saying they can't.

I requested mail intercept, it was flagged as intercepted 3 days ago. It sat as "Unclaimed/Being Returned to Sender" for 2 more days until today, I now get an email from USPS "Unfortunately, we will not be able to deliver your package to the new dome...

Resolved! eBay sided with buyer that item is too hazardous to return, so they keep refund and item

I sold a sealed box of trading cards to a customer $700. Buyer requested a refund declaring SNAD (item not as described) and attached a photo of the box unopened. I asked buyer to change return request to them changing mind so I don’t have to pay for...

Ebay seems to be forcing me to be scammed and giving me no options

I had an item listed for a while when I was contacted by an international buyer (I didn't have international shipping on at the time) via ebay messages. They asked me to turn on international shipping and would be willing to pay whatever the cost. I ...

Refunding a buyer after already giving a partial refund

I recently had a buyer purchase an item from me a few weeks ago, they immediately opened a cancellation on the item, I worked with them and offered them a discount of $20 on the $90 item which they were happy to accept and keep the item. Fast forward...

Resolved! Refund costs more than initially received

Hello, I've noticed something occur to me a few times this past month, I haven't had any order cancellations in months, and now all of a sudden I have had at least 5 in the past month, these are typically placed within a few minutes after placing the...

Buyer claims item not a sari but a dupatta and wants shipping payment paid.

I sold an item that I thought was a sari because it was with other saris I bought. Buyer claims it is not a sari but a dupatta. She wants me to pay her for the shipping costs but not return the "dupatta." (I never heard of a dupatta before.) She only...

USPS lost a package I sent to a customers

I am requesting USPS to search for the package. They said it could take up to two weeks. If they don't find it I will have to request an insurance refund. I don't expect the buyer to wait that long. Can I refund his payment. and then will ebay credit...

Buyer wants refund/return bracelet that is too big for them. Size was listed- I have no refunds

Buyer wants to return for refund bracelet they bought. Reason-it doesn't fit. Size was listed on the sales post. I have a no refund policy. I ask for a picture of their wrist with a tape measure or ruler-they want to take a picture of them wearing th...

eBay Let a Buyer Scam Me and Keep My Item-I’m Done

I’ve been using eBay for over 10 years. I’ve bought and sold hundreds of items without issue—until now. A few months ago, I sold an expensive piece of electronics. Nearly a full month after delivery, one day before the return deadline, the buyer open...

Buyer opened an INR Request and escalated it within a minute, not even giving me a chance to respond

Has anyone had this happen before? It's 2am so I can't call eBay. The buyer opened a INR request and escalated it immediately. It didn't even give me a chance to upload the tracking number or respond to the case and then found in the buyers favor. Wh...