@joch2997 wrote:
Also, the message went on to inform me to ship the shoes and the money was already deducted from the buyer but their is a hold on it until I ship the item and enter a tracking number to confirm I sent it. Once I ship the item and leave tracking number the funds will then be released to me in my PayPal account.
NO. That is a scam. Period.
Real eBay sales do not work that way. Look in your Sold items page to see if your item shows as Paid and you see a directive to ship on that page. Not before. What you are describing is a classic scam. You do not need to ship and upload a tracking number before seeing funds in your account, even if (as a new seller) there is a temporary hold on withdrawing those funds.
As the scam buyer has already sent you that fake email, it's safe to say that you are not actually going to get paid. After two full days (48 hours) from the time of sale, you can file an Unpaid Item dispute. The "buyer" gets 96 hours (four full days) from that point on to pay, even though we know at this point that that's not going to happen, and after that time has elapsed without payment, you can then close it out and get your Final Value Fees credited. (You're on the hook for FVFs even though no actual payment has been made for the sale, so you need to get out from under those.)
When relisting, sell as Fixed Price for whatever you would actually like to get for them, do not use Make Offer on the listing, and set the Immediate Payment Required option on the listing (see the full Sell Your Item form to find that) so that no one can snatch your item off the market without actually paying you for it first.
