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Partial Refund Scam

Just had a buyer claim to me that the item I sent to them was damaged during shipping. They stated it was broken in half & if I would send them a partial refund, they would keep the item & be happy. I told them that I was sorry to hear that & asked them to send me photos of the damage. They sent over some of the worst blurry photos that I have ever seen in my life. I then sent them an email stating that the item was fully insured & that I would give them a full refund plus shipping. No response until a few days later when they left me negative feedback claiming that they were ''not happy & this was a complete waste of time.'' This buyer has his feedback in PRIVATE mode. Who has feedback in private mode these days unless they are trying to hide something?

I called ebay & explained the problem they REMOVED the negative feedback. It seems this buyer has a habit of doing this. There is a flicker of hope for us sellers, but ebay really needs to step up & help us out against bad buyers.

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31 REPLIES 31

Re: Partial Refund Scam

Hi Friend,

We are experiencing the same situation as you. We are wondering how you solve this problem eventually? Did eBay step in and help out? Thank you!

Message 31 of 32
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Re: Partial Refund Scam

It's unlikely that that poster will see your question as they posted it over a year ago.  If you start your own thread and give some info, I'm sure that someone will be able to give you advice. 🙂

Message 32 of 32
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