We got a customer that he refused to return the product and kept asking
us for a refund or a partial refund. We said that we did not offer a
partial refund and we can fully refund you after you send back. We only
follow the process of eBay and do the...
We are experiencing feedback extortion that one buyer does not want to
return the product and he wants us to refund to him. He claimed that he
did not have a printer to print the label. He left negative feedback on
purpose and asked us to refund him ...
Right, we almost follow the same way as you did. eBay helped to remove
the feedback very quickly. It will be great that if we can call eBay to
advise what to do.
That is true. It was not a great way to do it. Everything will become
more complex. Most buyers on eBay are good to deal with that we are so
grateful to have them supporting us.
Yes, totally agree. One thing we do not understand is why eBay does not
allow the seller to leave negative feedback for the buyer? Therefore,
other sellers might be aware of scammers or bad buyers. A lot of people
say that report buyers does not work...
Thank you, we are so thankful for the help received from all of you. We
started our business last year and as a newer seller, we really hope
that we have a safe, fairness and a great platform for us to continue
our business and growing with. In the m...
