Selling

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Visibility and Stale Listings

Do the metrics from one listing (for instance a long tail item or a stale item-- and yes, I can't necessarily distinguish between the two) affect the visibility of your other listings? If so, is a second selling account a good idea for these items?

Available Quantity Going Down to Zero with No Alert to Re-Set

Available Quantity Going Down to Zero with No Alert to Re-Set: Question: I would like to know if there's some way to either set "Available Quantity" to an infinite number that will never get down to QTY 0.....or to set up an alert so I am emailed if ...

Sellers... please don't spray my items with Febreze

Seriously, it makes me want to gag. I just received my 4th Ebay purchase this week that positively reeks of Febreze or dryer sheets or some other heavily perfumed laundry product. I'm sure the sellers meant well, but I really hate the smell of that s...

Resolved! To get Top Rated PLUS, are ALL listings required to be 30 day free return?

Or can we pick and choose? Do you only get the discount if EVERY listing offers free returns? I cannot seem to find that answer....

OMG I just have to vent about this PITA buyer

I listed a high designer blouse for $5 starting bid $12 BIN. It's in excellent condition, classic style but a few years old. Originally listed for $15 and didn't sell so I almost sent to goodwill instead. Mid-afternoon yesterday, 5 days into the list...

"Buyer wants a refund because item never arrived." Not sent because not paid for! WTH???

A few weeks ago one of our auctions was won but the winning bidder couldn't pay for it because they're located in Australia and our listing clearly states: " We sell and ship to US Based Registered eBay Users ... who have US Based PayPal accounts." T...

Buyer claims item does not match description. Bogus Claim

Buyer claims: Reason for return Doesn't match description or photosComments: unfortunately, this is not a 3-gallon rack sack, this is a larger rack sack This was the description in listing:Original Rack Sack Frame w 120 Three Gallon Trash BagsWhite R...

Variation listings - what the hey?

Suddenly I can't edit any variation listing which uses 'character' as an attribute???? Getting an error message that "character" is not a valid IS. Erm it's NOT an IS it's a variation attribute. eta: Seems to be Lego listings it's affecting???

Listing

In the last few months I’ve found my eBay experience totally different, far more difficult to use.why can I no longer list a Buy It Now item for a set amount of time?

My Spidey Sense is tingling about a Buyer's purchase from me...

Hi. I know some of you might find this strange, but I have a bad feeling about a customer who bought a high dollar lot from me and wondering if anyone else finds these circumstances strange.It is a lot of 600+ comics that he bought for $1,250+ (He ma...

Resolved! Is it unusual for buyer to request me to purchase 200 gift card to include in package?

any thoughts?

Photo Error - File corrupted (SD011)

Had this error message for the first time in over 20 years. Could not upload any photo's from my camera or from my computer. Tried everything...different camera's, deleted all photos and retook them. Dealt with this for 2 days, then I called Ebay cus...

How should I go about blocking this person?

I have a potential buyer who sent 3 messages to me yesterday (Sunday), and 3 more this morning. I haven't answered them yet. All of them pretty much are different questions basically asking... "Do you have 2XL?", "Is it made in USA?", "I bought many ...

Copyright Violation? What Violation?

Good Day, I had 2 listings removed for "Copyright Violation - Software licensing". They are Hard Drives removed from Computers I owned. They are not backups of anything What is the violation here? Here are the listings that were removed:173924692508 ...

Estimated delivery time on listings is very wrong! Need help from eBay rep. right away!

My active listings are showing an estimated delivery time of 1-3 business days within the USA for zip codes near me. This is very wrong. My specified handling time is 3 business days! It still shows this estimate when I am signed out of my account. I...