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Packing Slip - Can't print one - System error!

Anyone else having this problem. I sold a couple of items and tried to print a packing slip. I got a system error, which would not allow me to print one. Refreshed page, and guess what, I got the same message, this time in German.

Message 1 of 19
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18 REPLIES 18

Re: Packing Slip - Can't print one - System error!

Wait a while and try again. If nothing else write the buyer's name and address on a piece of paper and ship anyway. I usually send my shipping receipt part that shows the buyers address rather than printing out a packing slip.

Message 2 of 19
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Re: Packing Slip - Can't print one - System error!

That's what I have done. I wrote a note to all buyers, telling them I was unable to include packing slip, due to Ebay system error. Sprechen Sie Deutsch? 

Message 3 of 19
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Re: Packing Slip - Can't print one - System error!

Same issue early today and now again. In German now.

Message 4 of 19
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Re: Packing Slip - Can't print one - System error!


@goldrushfinds wrote:

That's what I have done. I wrote a note to all buyers, telling them I was unable to include packing slip, due to Ebay system error. Sprechen Sie Deutsch? 


Nein. Lately I've clicked on tracking info and it's coming up with foreign words at the top. Didn't check to see what language it is though. Could be German.

Message 5 of 19
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Re: Packing Slip - Can't print one - System error!

I too can't print one, and the notice is also in German. 

Message 6 of 19
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Re: Packing Slip - Can't print one - System error!


@goldrushfinds wrote:

Anyone else having this problem. I sold a couple of items and tried to print a packing slip. I got a system error, which would not allow me to print one. Refreshed page, and guess what, I got the same message, this time in German.


This happened to me tonight. I was using FireFox.

 

I switched to Google Chrome and it worked fine. Try another browser.

 

C.

Message 7 of 19
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Re: Packing Slip - Can't print one - System error!

Is this the error you guys have been hitting? I've been getting this on multiple computers and just want to make sure it's the same one you guys are talking about (so I know it isn't anything in my software that I can fix)

Untitled-1.jpg

Message 8 of 19
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Re: Packing Slip - Can't print one - System error!

BTW, this doesn't happen to me 100% of the time. But majority of the time in 1 computer, and half of the time in another. So it's freaking annoying. I'd rather not have to use chrome. But I guess for this action, I'll have to for the time being.

Message 9 of 19
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Re: Packing Slip - Can't print one - System error!

I've read that rebooting the computer works........clears cache, etc 

Message 10 of 19
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Re: Packing Slip - Can't print one - System error!

Worked fine late in the day yesterday, but problem back again today. Ebay, please fix this!!!! One annoying problem after another.

Message 11 of 19
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Re: Packing Slip - Can't print one - System error!

Same problem, on and off, for the last couple of days.  Hopefully they fix it soon ☹️

Message 12 of 19
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Re: Packing Slip - Can't print one - System error!

Same error - cannot view or print anything.  I am in Edge so tried Chrome.  Neither work.  😞


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Message 13 of 19
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Re: Packing Slip - Can't print one - System error!

Clearing browser Cache and Cookies fully solved it for me.

Message 14 of 19
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Re: Packing Slip - Can't print one - System error!

You can send the item without a packing slip.

@goldrushfinds 

Message 15 of 19
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