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Offensive negative feedback

Buyer said that i didnt send her a original scentsy wall diffuser,told me it was something else and that i lied about what i was selling and tricked her,then said i was rude and i lie as a seller when bottom line,i sold her a original scentsy warmer and i can prove it by looking on here and finding many still in the box with the name scentsy,then said she wanted a refund which all my item have full refund set up through ebay if your not happy,then she started return over a week ago but has never sent it to me because im tracking progress on ebay for the return,then she puts negative feedback on me telling everyone that can read it when viewing my feedback that im a horrible seller,i lie and im rude,i went to ebay to have this offensive feedback removed and ebay says they wont remove it and the seller has a right to there opinion,really,so all the hard work i do on ebay to keep my DSR,s up and be an outstanding seller since april of 2000 when i started,im suppose to just let this stay and make me look bad,this is a lousy policy through ebay since they want to leave feedback like this to a seller that really tries hard on here to sell,i feel this is so unfair that buyers can stomp and walk all over a seller and get away from it when they have never tried to sell on ebay,and say whatever offensive matter on a feedback and get away with it,i do believe it is time for me to quit selling on here due to horrible policy that ebay has carried out towards sellers and resort to another online selling site that has to have a better platform than what ebay standards are,this whole issue is about keeping buyers happy and making sellers miserable,without use sellers,there will be less to buy on ebay which means buyers will go someplace else since ebay does not have what a buyer wants because sellers got mistreated and left on ebay!

Message 1 of 25
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24 REPLIES 24

Re: Offensive negative feedback

True,seems everybody want to make them a secial attention getter and complain to rain on someone elses day,but im getting over this slowly.

Message 16 of 25
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Re: Offensive negative feedback

I agree thats the downfall of selling online,its hard to prove the right on a transaction.

Message 17 of 25
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Re: Offensive negative feedback

as time goes on this,im getting over it slowly,its just going to my feedback and seeing those haunting words that were directed at me,thats the hard part.

Message 18 of 25
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Re: Offensive negative feedback

true,i will take all the tip you said and apply them,and yes,she does have to live with it.

Message 19 of 25
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Re: Offensive negative feedback

Good point,i totaly forgot about TRS,i will see how that comes out upon recieving item back to me.

Message 20 of 25
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Re: Offensive negative feedback

Ok,over time im getting better on dealing with this,i have been spoiled for so long on postive feedback,now i get a negative and it about killed me,it just the horrible words that i see everytime i bring up my feedback,thats the hard part.

Message 21 of 25
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Re: Offensive negative feedback

Im getting better over time,its hard not to see those haunting words she wrote about me when i look at my feedback.

Message 22 of 25
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Re: Offensive negative feedback

In reading your opening post: 

 

Did the buyer message you first before opening a return or leaving feedback?

Did you reply to that message about how you know what you sent because you have others in a box?

Did you reply back if the buyer did open a message with all these things about not getting what they ordered and you mislead them etc.. with "are you sure you are messaging the correct seller about this item" and then "confirm" the item they are having issue with?

Message 23 of 25
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Re: Offensive negative feedback


@5150kramer wrote:

I agree,im taking this too personal,but i dont agree with ebay allowing such harsh words on a feedback,i have never had such horrible words thrown at me like that,and ebay says its ok,they have a right to express there opinion,over time im cooling off over this whole issue


Well, I am sorry that you decided to go ahead with a reply to the neg and that the reply is such as to make it, and keep it, personal.   Before that, the neg did you no damage.

 

=

 

 

Message 24 of 25
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Re: Offensive negative feedback

After thanking everyone for their good advice on how to handle the neg why on earth did you go ahead and leave that unprofessional response to it?

You insulted the buyer which makes you look no better.

 

Radine

Message 25 of 25
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