Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Notice of an offer

I received an email, supposedly from eBay indicating I have a buyer for an item I listed at $38. The offer is good for one day at $60. I am new to this and have ever sold anything and am not sure if this is a scam, so I have not clicked 'respond now'...

Out of Stock Item Buyer Agreed to Receive substitute now Disputes

We had a listing for survival foods. The buyer is in Puerto Rico and we did not have stock here in our storage house. Our main supplies DOES NOT ship to Puerto Rico. We contacted the buyer and advised them of such. I told her we do have an alternate ...

Resolved! sale of Richard E Bishop drawings

CONTACT FIRST.....THEN LEAVE FEEDBACK

Does anyone else think a customer should have to at least make contact with a seller before leaving a negative feedback?....I would at least like an opportunity to resolve a problem first....

Updated Seller Protections on SHIPPING DELAYS! But what about the SERVICE METRICS????

There is a new announcement on the announcement board that explains why we are suddenly seeing very long ETAs on deliveries in regards to our listings. Ebay is making an effort to have the ETAs more realistic to what is going on in the world right no...

ebay asking for documents

In the end of June ebay has asked to submit documents regarding managed payments uploaded and submitted been more than 10 days still no reply from ebay. Payments have been stuck in managed payments. How to resolve this? any ideas?

Back to Selling After A Year --- What Do I Need To Know

I have sold off and on here for a very long time. I have been gone for 1 1/2 years this time. What do I need to brush up on? I heard some growling about Paypal. Can't we use it anymore? What can we use? Thank you. I want to start the way I mean to go...

Spent an afternoon photographing Jewellery....

So it was on my vacation to do list, and I hate doing it. Jewellery is such a pain. Trying to get it to look nice, have the right background and all that is pretty annoying. I will see in the next few days if my photos turned out acceptably for listi...

Seller Rating

Just received a notice from Ebay that my seller rating has fallen "below standards". One of the several bogus reasons is a long list of items they said were "delivered late" in January. You can see from tracking that the items were actually shipped e...

selling an airtime card ...what is the safest way ?

i bought an iphone+airtime card bundle from a local store. don't need the airtime card (it's straight talk 30 day/ unlimited data, etc.) i've seen listings where sellers ask for the buyer's phone number so that they could refill it for them.is this t...

Refund to buyers (For Recevied Items)

Hi Everyone....!!! Can someone tell me ??? If I sold an item to someone on ebay . They opened a case and saying they never received that item. Also I provided tracking info and showing it was delivered to a person at the buyer's address. But ebay dec...

Nonpayment case

Can't seem to find the link anymore to open a nonpayment case..... Where is it hidden or was it taken away?

Sold item fir cash-how do I complete the transaction?

Hi,ive sold an item for cash and updated that buyer has paid. Buyer has also collected in person. For collection I'm required to scan a barcode I don't have or enter six digit code from buyer which he doesn't have. Don't know what to do now. Any advi...

Send Offer To Buyers Not Working (Sports Cards)

Having an issue with a sports card listing that started a few days back, and this is an issue I have never seen before. Been selling cards actively for the past 2 years and have always had the same process & results. Please let me know if you also ar...

Can't not sign up for eBay managed payments

Been trying to sign up for eBay managed payments for weeks now. I keep getting the error, "Something isn't right. Please double-check the info on this page." I have tried hundreds of times and called eBay multiple times. They say other people are hav...