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Not getting sold item emails

Anybody else not getting the automated "You made the sale for..." emails.  Mine stopped being received as of 3/17 afternoon.  And no, they are not in the spam folder.

Message 1 of 6
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Not getting sold item emails

That is a common but usually temporary Ebay glitch.

Message 2 of 6
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Not getting sold item emails

There was a thread relating to this regarding yahoo and hotmail and some gmail clients....

The email client reconfigured "folders" and identified/added/classified some correspondence as "Promotions" or "Updates" and moved those into that newly created folder that they created. (or something like that).

Dunno if that is the case with you, but just thought I would throw that out there.

Message 3 of 6
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Not getting sold item emails

Mine stopped on March 3, but it is because I haven't made any sales since then.

At one point, I wasn't getting the "you listed an item" emails, but I found out it was because I had done something in my notification settings that turned that email off.

Message 4 of 6
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Not getting sold item emails

This appears to be something that comes and goes - if you haven't done so, you can try white listing the origin address just as a precaution, but rule of thumb is to not depend on these emails as notifications and check your account directly.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Do not obey in advance." Timothy Snyder "On Tyranny"
Message 5 of 6
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Not getting sold item emails

Are you using Yahoo @barrys_chainsaw_shop ? If you are, see if this post solves your problem:

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Yahoo-missing-eBay-emails/td-p/34967514

Walk without rhythm, it won't attract the worm.
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