Selling

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Resolved! Insertion Fees Math is not Mathing

I need help in understanding how the monthly free 250 listings works.My last sale was on 12/31/25. After that sale, at the end of December, I had 240 active listings.Last year I was suddenly being charged insertion fees, so I stopped adding listings,...

Buyer left negative feedback falsely claiming I told him to wait

I got a negative feedback from a buyer that falsely claimed that he contacted me and that I told him to wait. I was never contacted by this buyer or told him to wait, this must have been eBay telling him to wait until the delivery date to open a disp...

Buyer wanted to buy my knife collection offline

I inherited a collection of pocket knives, all of them used and not in boxes. I have very little knowledge of knives. I specialize in books. All of the knives are well-worn. I figured that they had little value and foolishly listed a Case knife for $...

Sent wrong item to buyer and they haven’t answered my request to have it returned

How should I go about getting it returned

Country of Origen?

Is anyone else seeing this error when end/sell similar? It has to do with duties and tariffs for international shipping. Can it be ignored, or do I need to go back in and manually change each listing to the country of Origen?

Severe Winter Weather May Affect Deliveries

There is a severe winter storm expected through much of the country which may affect deliveries. Anticipated is large snow and ice accumulations. I hope EBAY is paying attention and offers a relaxing of shipping requirements. The DC/MD/VA area is pre...

Multiple quantity discount.

Is there any way to do a set amount rather than a percentage off?

Can we get the Ads Team here to provide some clarity about the new Store Ad features?

devon@ebay Can we get the Ads Team here to provide some clarity about the new Store Ad features? from the announcement made today: What you need to knowPromoted Stores Custom is designed to give eligible sellers more creative control and help highlig...

Resolved! Below Average Standard

Hello,I am new to Ebay (6 mo) and in my 2nd month I accidentally listed 7 items with free shipping. The items were purchased and when I noticed my error, I cancelled the orders and notified the buyers of my error. Subsequently I went from Above Avera...

New user agreement update

Greetings, I got a notification of the new user agreement update. Besides reading it do I have to do anything? I don't see any box to check but I am pretty old and might be missing something,' Thank you in advance for any information.

Resolved! selling collectable coins

Wanting to sell silver coins on eBay

How much longer is General Promotions going to be on ebay?

How likely do you think ebay will eventually faze out General Promotions and only leave the Priority Promotions option available to sellers. I mean, it's like those two things are in competition of each other right? Which one does ebay seem to be pus...

Resolved! eBay message: Important User Agreement Update

Hello,I received a message from eBay, I don't know if it was just me or everyone.My question is whether they only sent it to me,andhow to accept those agreements.Dear cristian3_6,We’ve updated eBay’s User Agreement, including the agreement to arbitra...

Customer Service

Please does anyone have the link to request a callback from Customer Service agent? Thanks

Close my ebay account

I have decided to close my ebay account. I have been purchasing from a regular account , it recently opened a selling account. I am 78 years of age and have lost interest in trying to sell items on ebay. I have decided to close the whole ebay thing o...