Selling

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AUTHORIZATION

When a item goes for authorization and fails does the item ever go to the customer?

I am a private seller and I have a new unused ecg machine I want to sell. It has the CE markings and certificate of cleaning and testing etc and everything is new and unused. Am I allowed to sell this on ebay?

Buyer says item doesn't work but won't open a return request.

As the title says, a buyer claims that a item I sold doesn't work and wants me to send him a label for him to return it. I am OK with that although I test my items and have my doubts about it not working. Anyways. I replied to him within a day and to...

Resolved! Ebay LOWERED the price of my item without telling me!!!!!!!!!!!!!!!!!!!!!!!!!!

EBay changed the price of a coat I had for sale without notifying me or asking me in advance. I just sold a coat that I listed for $30. On the very selling page it shows "Sold" with my price - $30. BUT EBAY CHARGED THE BUYER ONLY $25. If I hadn't see...

invitation for research interview

The other day I mentioned on a thread that decades ago I was flown to Ebay headquarters to sit on a panel and remarked that these days it would be Zoom. So what happened but I got an email inviting me to participate in a Zoom interview. Unfortunately...

Important Notice for Sellers Regarding Promoted Listings & Returns

I want to make other sellers aware of an issue I recently experienced with Promoted Listings.When you sell an item using promoted/advertised listings and the buyer later returns the item, if you deduct a restocking fee or issue a partial refund, eBay...

sideways pictures

i started taking pictures witk my i phone and when i load them they turn sideways unless i rotate them before i load themauctiva said lock my phone screen so i did and that dint worki have done everything they said but nothing works\it is in their si...

Relist still not as good as Sell Similar

Back in the day, the collective wisdom was that if you wanted to "refresh" an older listing to make it place high in search results like a brand new listing, the way to do it was to end it, then Sell Similar it. Relisting accomplished nothing because...

Comapatibilities / Interchange auto parts??

I'm seeing several of my listings with HUNDREDS of different vehicles propogated in the Compatibilities section.I didn't do that!! It's crazy wrong info!!Is there some setting that I've overlooked that lets eBay do that without asking or anything on ...

Buyer only has 'current resident' as name...

Ok to ship?Can't say I've ever seen this before.They have a good feedback rating but I've had some bad luck recently with buyers so maybe I'm overthinking it.

Update GST and IEC on ebay

HI i also get same issue regarding listing my first item kn ebayi have provide GSTIN and IEC on eBay But still getting Following error.please any one help me.You can't list, as you need to update your GSTIN and IEC on eBay. GSTIN and IEC are mandator...

Bulk Edit Ad Rates

Thought I'd share this because I couldn't figure it out. To bulk edit promoted ad rates, go to Seller Hub - Advertising - Campaigns. Click on the current campaign and you can do a variety of things, including bulk edit the ad percentage, add listings...

Why Am I Being Sent to Collections??

Hi everyone. I had some difficult issues with a buyer the beginning of the year. She falsely claimed to not have received an item and I won the appeal. The issue went back and forth and she eventually filed a chargeback. I filed a claim with my bank ...

my first chargeback

sold a $500+ aaron judge auto card. it went thru the authentication process and was delivered to the buyer. four days later i get the notification they disputed the charge due to not recognizing the transaction. am i covered by ebay? we messaged mull...