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Not eligible for Promoted Listings

Hi, I have an above standards account but I cannot seem to figure out how to be eligible for promoted listings. I can't see the option while listing my products and when I go check it out on my seller hub it sends me to this link https://pls.ebay.com/plsweb/ineligible which seems to not help at all.

Do I need to have a store subscription to be able to promote my listings? 

Message 1 of 17
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Not eligible for Promoted Listings


@ddailydeals00 wrote:
Seller level gets determined by other criteria and I think feedback doesn't affect it.

Being above standard is not the only requirement to use promoted listings.

 

"Promoted Listings is available to all sellers in good standing with recent sales activity."

https://www.ebay.com/help/selling/listings/listing-tips/promoted-listings?id=4164

 

eBay is not going to tell sellers *exactly* how many recent sales are required, because to do so would allow sellers to "manufacture" the necessary sales to qualify.

 

I suspect eBay wants seller to demonstrate a basic understanding of the selling process first.

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Message 8 of 17
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Not eligible for Promoted Listings

The rules don't mention a requirement that you have a store, but it does mention recent "Sales Activity", though it doesn't define a minimum number of sales. I'm guessing you haven't sold enough to qualify.

 

https://pages.ebay.com/seller-center/listing-and-marketing/promoted-listings.html

"Those who enter the arena unarmed or unprepared are quickly dispatched."
Message 2 of 17
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Not eligible for Promoted Listings

You are registered in Morocco drop shipping from China.  Would that have anything to do with being eligible?

Message 3 of 17
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Not eligible for Promoted Listings

Would that interfere with any policies that could make me ineligible?
Message 4 of 17
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Not eligible for Promoted Listings

It appears that you have 0 feedback/sales.  How can you be above standard? Do you have another selling account?  

Message 5 of 17
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Not eligible for Promoted Listings

Seller level gets determined by other criteria and I think feedback doesn't affect it. This is what eBay showed me "Your current seller level is Above Standard. We calculate a seller’s performance by looking at their transaction defect rate, cases closed without seller resolution, late shipments, and confirmed tracking and delivery. You can view a monthly breakdown of your performance on your Seller Dashboard, as well as find information on how you can improve." It's more about maintaining a good customer service and meeting the deadlines for handling and shipping items.
I have a couple of orders that haven't received feedback yet.
Message 6 of 17
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Not eligible for Promoted Listings

I am guessing that you don't qualify because you have only sold one item.

disneyshopper
Volunteer Community Member

Message 7 of 17
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Not eligible for Promoted Listings


@ddailydeals00 wrote:
Seller level gets determined by other criteria and I think feedback doesn't affect it.

Being above standard is not the only requirement to use promoted listings.

 

"Promoted Listings is available to all sellers in good standing with recent sales activity."

https://www.ebay.com/help/selling/listings/listing-tips/promoted-listings?id=4164

 

eBay is not going to tell sellers *exactly* how many recent sales are required, because to do so would allow sellers to "manufacture" the necessary sales to qualify.

 

I suspect eBay wants seller to demonstrate a basic understanding of the selling process first.

Message 8 of 17
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Not eligible for Promoted Listings


@armyairforce4 wrote:

It appears that you have 0 feedback/sales.  How can you be above standard? Do you have another selling account?  


Because everyone with a seller account even if they have never even listed a single item starts out as Above Standard.

In reality "above standard" = "standard", you can go up to Top Rated or down to Below Standard or you can sit at the oddly named "Above Standard".

 

 

Paranoia strikes deep
Into your life it will creep
Message 9 of 17
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Not eligible for Promoted Listings

I seem to be having the same issue. I must of sold 50+ items and It says I'm not eligible to promote listings. Did you find out what this hidden requirement was?

 

Many thanks if any replies.

 

Message 10 of 17
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Not eligible for Promoted Listings

Hi 
I have sold 2, but still not eligible for promoted listing. My account is above standard, no return, no defect. How to become eligible for promoted listing?
Thank you.

Message 11 of 17
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Not eligible for Promoted Listings


@desert-lotus wrote:

Hi 
I have sold 2, but still not eligible for promoted listing. My account is above standard, no return, no defect. How to become eligible for promoted listing?
Thank you.


Sell more.........

Message 12 of 17
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Not eligible for Promoted Listings

I think NOT being disagreeable here. I have only sold a few things in years... I am still able to promote listings. I suspect it does have something to do with the amount of items you sell ( or sold) and how reliable you are on shipping and other things already discussed. I am above standard and do have sales under my belt. 😉 Sugar

Message 13 of 17
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Not eligible for Promoted Listings

I'm a fairly busy seller, with probably a couple hundred sales in the last year and a half. All positive reviews and I still cannot promote listings. Every listing says "not eligible".

Message 14 of 17
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Not eligible for Promoted Listings

Are you running auctions? Auctions aren't eligible for PL. ebay is working on making them eligible, but they aren't currently eligible.

Message 15 of 17
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