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No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the southeast

I just get blank boxes with little magnifying glasses with plus signs in them. I can't do a good visual search that way. No way I'm clicking each photo one by one. Is this an ebay thing or is it my settings? Anyone else getting this?

Message 1 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

Yes i am having trouble up laoding my pics started yeaterday. I did one listing then hasnt worked since. Tried everything called ebay said it was not them . i have not done anything different.

Message 2 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

I don't mean the photos for my listings. I mean ALL the thumbnail photos that should come up when I'm doing a search for other listings. Before I list an item, I need to see what the same item might be listed for and many times it's part of my research of what an item actually is called. Right now I see only blank boxes when I do a search.

Message 3 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

no problem in PA, you might try closing the browser and the restarting..........

Message 4 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

Did that. No change.

Message 5 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

It's not just you OP - http://community.ebay.com/t5/Selling/Say-It-Isn-t-So-Ghost-Images-Back/td-p/25788370/jump-to/first-u...




Crusader Cat is watching


Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy


"You are entitled to your own opinion, you are not however, entitled to your own facts."

Message 6 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

I'm not seeing ghost images, just blank images with little links that say "click here to see image" or something like that. The strange thing is that just now I checked and only Sponsored listing are showing thumbnails in search. I can take a hint. Ebay wants us amateurs to go away. If I can't check listed and sold items as part of my listing research, I'm dead in the water as a seller. Just wondering who else can't see any photos when they search for something. They sure won't be buying much. No sales, no revenue for me or ebay.

Message 7 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

Anonymous
Not applicable

They are showing up for me. Are you using a customized view?

Message 8 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south


@bustdunnies wrote:

I just get blank boxes with little magnifying glasses with plus signs in them. I can't do a good visual search that way. No way I'm clicking each photo one by one. Is this an ebay thing or is it my settings? Anyone else getting this?


Try clearing cache & cookies in your browser.

I'm ̶p̶r̶e̶t̶t̶y̶ ̶s̶u̶r̶e̶ certain the lunatics have taken over the asylum.
Message 9 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

It's probably another stupid ebay test, they've already tested hiding feedback, hiding descriptions, and hiding item specifics, why not pictures? Smiley LOL

 

Just kidding, even ebay couldn't be that clueless,..or could they? Smiley Sad


Whenever a seller finds the key to success, ebay changes the lock>wah photo 0767_zpsx6rpcmh5.png
Message 10 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

Cleared cache, cookies, ran malware scan, restarted computer, no custom view. No photos in search of any kind. They are showing up on the My Ebay pages (on my selling account- this ID has no items listed) but no photos when I click on show items for sale. Several of my listings are coming close to the end of their listing duration but have had no new views in several days. Sales are lean this time of year but I still get some views on the more popular items.

Message 11 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

For some reason this does not surprise. 10 years ago when Ebay fully embraced the Chinese, and wanted all new goods. They introduced Ebay Express and everyone's pictures disappeared. As Yogi said, It's deja vu all over again.

Message 12 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

They're all showing up just fine for me on both my computer and phone.

Message 13 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

Something weird is afoot. I was trying to get a screenshot of a search page when I noticed a bazillion lines of code at the bottom of the page. The code seems ebay related but I'm not a programmer. (oh, how I wish you were here Mike) Maybe that means that eb is working on this. I can't be the only one.

Message 14 of 16
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Re: No photos in search Thursday. Is it my computer or is ebay resetting something? I'm in the south

UPDATE- I just hate it when an OP asks for help with a problem then never comes back to let the board know how things turned out. I think my problem has been resolved. eb customer service (Vincent) went out of his comfort zone to help me pinpoint the problem. Turned out it was my browser (Mozilla Firefox) I had to update Mozilla Firefox.  DUH!! I'm techno lame so it took a few tries but it looks like that did the trick.  Photos are showing now.  Updates will now be automatic.  Thanks for your time and help.

Message 15 of 16
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