04-30-2021 12:45 PM
It seems it' s no longer possible to open cases for unpaid items, the links are gone in both seller hub and on the individual items. This is just the next glitch in ebay...
Just to list them up again:
very difficult to access the list of items awaiting payment
not possible to make invoices if a buyer has more than 40 items
invoicing became a nightmare with the new system
can't use firefox any longer
many buyers can't make payment
ebay is so slow, it's ridiculous
We have between 5 and 6000 listings per week, small changes have huge effects on us. I can complain about ebay for small things but I have never known ebay to be so disfunctional as now, it is really sickening and if this continous I will have to hire an additional worker just to be able to cope with the glitches of their system. However, they had no problem charging me over 7000$ in fees this month, that seems to be about the only thing working at the moment.
05-01-2021 03:50 AM
Wow!
05-01-2021 04:04 AM
RE: Can you document just one buyer who has been banned for excessive unpaid item strikes?
No, that information is for eBay eyes only. In fact, we don't even know how many unpaid items equals one strike for a buyer or whether bad buyers who never pay, simply bid under a different ID.
I suspect that even non paying eBay buyers have privacy rights which eBay is obligated to protect.
05-01-2021 07:25 AM - edited 05-01-2021 07:30 AM
So can you explain how this actually works? My seller hub page says I have 1 item "Eligible for unpaid item cases". Nothing happens when I click on the number 1 like it used to. But I am on day 5 so perhaps tomorrow I will be able to click it?
In my case I am pretty sure the buyer accidentally bought the item twice. He did pay for the first sale. And he bought 6 of the item each time. I wish there was a way to cancel the accidental sale without giving the buyer a strike. I tried contacting the overseas buyer but got no response. In the past I have used canceled at customers request. Not sure of the best method lately.
If that the way it works the seller hub should say "Not eligible for unpaid item case". They should just leave the number blank until the item is eligible. Then hopefully after 5 days you can click on the number and it will take you to a page to cancel that item.
05-03-2021 08:00 AM
@bimm_corp wrote:
You never get to see if any buyer has been banned from eBay for excessive unpaid item strikes. No one has.
I have. I get buyers messaging me frequently saying they can't buy because of UPI Strikes.
05-03-2021 08:41 AM
@monster-deals wrote:
@bimm_corp wrote:
You never get to see if any buyer has been banned from eBay for excessive unpaid item strikes. No one has.
I have. I get buyers messaging me frequently saying they can't buy because of UPI Strikes.
Is that your block, or are they claiming they've been completely banned?
05-03-2021 09:13 AM
Why pay in 2 days when ebay now gives me 5 days?
From all of us deadbeats, we thank you ebay for getting these nasty sellers off our backs! Imagine the audacity of sellers expecting prompt payment!
05-04-2021 12:14 AM
> I have. I get buyers messaging me frequently saying they can't buy because of UPI Strikes.
Yes, you and any other seller can see buyers who were UPI-blocked from buying from said seller here.
https://www.ebay.com/bmgt/blockedbuyeractivities
But eBay claims that buyers with too many UPI strikes will be permanently banned from eBay, and that is something I have never seen any documented evidence of.
As for being banned from buying completely, eBay again favors the buyer as the buyer can register another ID and continue buying. NOT so with a seller who has been banned from selling. They get all their ID's banned. I know this from personal experience.
05-04-2021 12:18 AM
>I suspect that even non paying eBay buyers have privacy rights which eBay is obligated to protect.
What about the sellers' rights to know who the deadbeats are?
05-04-2021 04:55 AM
@bimm_corp wrote:>I suspect that even non paying eBay buyers have privacy rights which eBay is obligated to protect.
What about the sellers' rights to know who the deadbeats are?
No such right exists.
05-04-2021 07:57 AM
"What about the sellers' rights to know who the deadbeats are?"
Just look at who jumps the turnstiles at the subway stations. I wouldn't expect them to pay for anything on ebay. They are also the people wearing baggy lightweight jackets into stores all summer long for some reason...
05-04-2021 02:24 PM
Actually, you already know who the deadbeats are. The deadbeats are the nonpaying buyers who outbid other bidders and never pay you, even after you open an Unpaid Item Case. The deadbeats are on your "Blocked Bidders List" or Deadbeats List.
05-06-2021 12:40 AM
>Just look at who jumps the turnstiles at the subway stations
AND smoking a joint AND with a pistol stuck in their trouser belt, just like in the Eddie Murphy video "How Not To Get Your @$$ Kicked By The Police".
06-11-2021 05:25 AM
I agree that we will have lost sales. I setup bidding on my auctions and can't check require immediate payment on bidding. Most of my buyers that do not pay right away have a history of waiting until the last day to pay once an unpaid case is open. They then pay on the last day of the unpaid case. I just had one that I had to cancel. So what this means for me is a lost sale today. I had no other bidders and so I need to re-list for a week. This buyer would have paid two days from now. So I am out of any payment for at least a week, maybe longer if I have another bidder who waits to pay. EBAY you do not pay attention to what is going on on your site and how sellers make money. Its that simple. Now, once buyers get wise to what is going on (obviously they do not want a canceled unpaid item in their buying activity), I hope they then start paying right away. There might be a light at the end of the tunnel. Lets hope.
I could also easily gripe about how EBAY charges a fee to me for my customer's sales tax and shipping (I make no money on their sales tax and shipping, obviously). But I won't do that here.
06-11-2021 05:56 AM - edited 06-11-2021 05:56 AM
Same question I had. Ran an auction buyer did not pay and I thought UIA will open case automatically since I had it enabled but that did not happen. All I see that the order was canceled and the reason was buyer did not pay. So what happen to that strike that buyers used to get it they don't pay or did ebay abolished that too. Here is a image of from the case detail.
06-13-2021 10:51 PM
>I have. I get buyers messaging me frequently saying they can't buy because of UPI Strikes.
Not talking about that. Can you show documented proof of any user who has been NARU'd for excessive UPI strikes?