It seems it' s no longer possible to open cases for unpaid items, the links are gone in both seller hub and on the individual items. This is just the next glitch in ebay...
Just to list them up again:
very difficult to access the list of items awaiting payment
not possible to make invoices if a buyer has more than 40 items
invoicing became a nightmare with the new system
can't use firefox any longer
many buyers can't make payment
ebay is so slow, it's ridiculous
We have between 5 and 6000 listings per week, small changes have huge effects on us. I can complain about ebay for small things but I have never known ebay to be so disfunctional as now, it is really sickening and if this continous I will have to hire an additional worker just to be able to cope with the glitches of their system. However, they had no problem charging me over 7000$ in fees this month, that seems to be about the only thing working at the moment.
