03-06-2020 12:58 PM
The buyer, after some time after receiving the goods, refuses the payment at his bank as if he didn’t make it, and I am left without goods and without money, and in addition to this I need to pay the commission for the transfer of money, this is my second case! How to protect yourself from such scammers? PayPal tell me can not protect me, just need to look good buyer, how I can do this? Buyer account owner looked normal with positive reviews! it was an expensive product that I created for several years and it hurts a lot for me, I counted on this money and now I am in a hopeless situation and do not know how to continue to exist among such personalities!
03-06-2020 01:03 PM - edited 03-06-2020 01:05 PM
All you have to do for an unauthorized transaction is post the tracking number proving the item was shipped, you dont even have to prove delivery. Unless this was one of your digital items, then no, you have no seller protection.
03-06-2020 01:05 PM
@myexclusivegoods Did you ship the item before being paid?
03-06-2020 01:36 PM
Did you ship the item before being paid?
Likely not, seeing as how the OP is experiencing a reversal of funds for apparently "unauthorized use". The OP is in the Russian Federation, so I don't know of there is any "proof of shipping" available.
03-06-2020 01:43 PM
yes it the digital item, I send it online on eBay message and authorize him device online, just have a message with him..
03-06-2020 01:46 PM
no I ship it after payment, it’s a digital product , this is a mobile game ,I see him play 10 days and after Him go to the bank and take money back
03-06-2020 01:51 PM
You are not allowed to sell these digital items on ebay. These transactions are also not covered by ebay or paypal and you will lose every time a case is opened.
03-06-2020 02:50 PM
@myexclusivegoods wrote:no I ship it after payment, it’s a digital product , this is a mobile game ,I see him play 10 days and after Him go to the bank and take money back
Maybe they closed the game account since it was sold and the buyer wanted their money back.
Since you don't own the game accounts, you can't sell them.