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My listings are dropping off the system instead of renewing. Lost over 50 since last night.

I just watched as 5 listings set to renew disappeared. I did find an old comment (perhaps in the technical section?) that this happened previously on February 28. This is rather alarming as I do not keep any hardcopy of what the listings were - can you give me any reassurance that the listings will eventually recover? Rather alarming to sit here and watch my active listings decrease every few minutes! Thank you.

Message 1 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

I lost nearly 100 overnight as well.  This is just icing on the cake of the problems lately. 

Message 2 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

Are you sure your total number of listings dropped?  Since this is February, that makes the renewal look a little strange because they will roll to the end at the 28 day mark, but not the 30/31 day mark.  In other words not at the very end of my rolled listings.

Message 3 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

I know it is total listings.  I was clued in because my watchers number dropped dramatically and then I checked my active listings and got the shock.  

Message 4 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

That's a good point - but no, the listings disappeared (it was immediately obvious to me as my active listing count dropped from 608 to 550 or so; happened on all 4 of my eBay ID's). However, the good news is that I

believe eBay is ON IT! I just got 5+ listings back, and they are renewing at a 30 day level. Now I have some work to do since I manually ended all my listing that were to roll over today - there was some comfort in knowing they were safe down in my unsolds. I will wait until tomorrow to relist them. Gotta love it!! Wishing you all good sales.

Message 5 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

I just thought I was going crazy.  As I was listing new items this morning my number kept dropping or staying the same.  I just thought maybe there was a delay in counting the new listings.  NOW I know I was actually losing listings!  What the heck are they doing??  I ended all the listings I had that were about to renew 400 total and relisted them manually. 

 

This is horrible!  A HORRIBLE glitch!  Unacceptable!  It takes so much time to list things.  If they deleted all my listings I don't know how I would even begin to relist this stuff!!

 

I have no idea how many items of mine were lost. 

 

EBAY!  FIX THIS IMMEDIATELY!!

Message 6 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

Same thing here as I lost 50 but 10 have come back in the past 10 minutes. 

Message 7 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

As said, sounds like they are renewing.........first they "end", then they "relist" ........there is a time lag in between......I wouldn't do anything until tomorrow........

Message 8 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

My listings are not coming back and I have lost 10 in the past half hour,Ebay better fix this!!!!!

Message 9 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

Have all of you also seen a dramatic drop off in sales/views over the past few weeks?  If so, I'm wondering if we are some of the unlucky folks who's items/stores sit on a bad server...

Message 10 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.


@deep_purple_katharine wrote:

I just watched as 5 listings set to renew disappeared. I did find an old comment (perhaps in the technical section?) that this happened previously on February 28. This is rather alarming as I do not keep any hardcopy of what the listings were - can you give me any reassurance that the listings will eventually recover? Rather alarming to sit here and watch my active listings decrease every few minutes! Thank you.


Looks like 3 of my 14 listings disappeared today also - I used to have 300+ listings running on avg, but the ever-increasing, exorbitant fees(approx 20% of an items selling price) and the ever decreasing reduction in service, quality, risk and benefit keep me steering clear at least for the time being - Its like a candle rapidly burning at both ends.

Message 11 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

I was coming to look and see if anyone else was having this issue. My active count keeps dropping as I watch! I don't get it! 

I do remember this happening once before. It seems it was a couple years ago. 

One glitch after another....

Message 12 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

Ebay removed 54 of my 61 listings. They are nowhere to be found. Hard to sell items when Ebay removes them for no reason. I had videos for all of them, too. 

Message 13 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

Remember - 

1. Always carry a towel

and

2. Don't Panic

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 14 of 24
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Re: My listings are dropping off the system instead of renewing. Lost over 50 since last night.

Like most of the other replies, I have been noticing that some of my item listings have disappeared.  I try to monitor the number of items in my store a few times a day. This is just another glitch that ebay knows about and will take their time to fix. I have been selling over 20 years on ebay and each year there are more glitches. I often wonder how this company stays afloat?

Message 15 of 24
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