eBay

tobyjill22 · ‎11-03-2019

I have a huge inventory. I have noticed lately that quite a bit of my stock is NO LONGER listed..I did NOT remove them but they're gone into oblivion with no history anywhere on Ebay.

I paid for these listings, 25 cents each. I am at a loss..not only are my listings gone but I feel like I paid for nothing..it adds up. Anyone else have this problem?

southern*sweet*tea · ‎11-03-2019

I've not had this happen, but I don't have a lot of listings up, either. I know it's a pain in the behind.

Try checking here: https://my.ebay.com/ws/eBayISAPI.dll?MyeBayBeta&CurrentPage=MyeBayNextSellingDeletedItems&View=MyeBa... Be sure to use the dropdown menu to check through everything. They may be there, or they may not.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

greg5000 · ‎11-03-2019

I'm sorry this happened to you and have seen others posting about the same concern.

I just noticed that my Watch List only displays the first page of items in my saved list. When I click on another page I get this message:

We looked everywhere.

Looks like this page is missing. If you still need help, visit our help pages.

If I had your items saved in my Watch List you might have lost possible sales to me also. I've never seen this before in 9 years here. I wonder how many other Customers this is affecting??

eleanor*rigby · ‎11-03-2019

@greg5000 wrote:
I'm sorry this happened to you and have seen others posting about the same concern.

I just noticed that my Watch List only displays the first page of items in my saved list. When I click on another page I get this message:

We looked everywhere.
Looks like this page is missing. If you still need help, visit our help pages.

If I had your items saved in my Watch List you might have lost possible sales to me also. I've never seen this before in 9 years here. I wonder how many other Customers this is affecting??

@greg5000

I'm curious why you would have a multi-page Watch List when you've said you stopped buying here in April of 2019?

patd3283 · ‎11-03-2019

OP, I feel like I am preaching to the choir given your experience, But...

If you use a computer:

Save you pictures to named files so you can always repeat them. You can even save to a thumb drive.

Write you verbiage in a Word like program and save it in a named file so it will be there if you need to recreate a listing.

These two things have saved me a bunch of time when listings get 'lost or misplaced.'

If you list using your phone forget all of the above:(

trustedbasset · ‎11-03-2019

I’ve had dropped listings. They just disappear never to be seen again.

Dear God, please help me to be
the person my dog thinks I am.

mspirit57 · ‎11-03-2019

I have had the same "disappearing" listings. It has been happening over the past year.

It does exist.

In an average month, I find 2-3 missing inventory.

Back in June, I had over 26 missing listings. Told it was just a glitch.

greg5000 · ‎11-03-2019

@mspirit57 wrote:
I have had the same "disappearing" listings. It has been happening over the past year.

It does exist.

In an average month, I find 2-3 missing inventory.

Back in June, I had over 26 missing listings. Told it was just a glitch.

Sad how many things are disappearing here ... Listings, Sales (GMV), my Watch List.

greg5000 · ‎11-03-2019

@eleanor*rigby wrote:
@greg5000 wrote:
I'm sorry this happened to you and have seen others posting about the same concern.

I just noticed that my Watch List only displays the first page of items in my saved list. When I click on another page I get this message:

We looked everywhere.
Looks like this page is missing. If you still need help, visit our help pages.

If I had your items saved in my Watch List you might have lost possible sales to me also. I've never seen this before in 9 years here. I wonder how many other Customers this is affecting??

@greg5000

I'm curious why you would have a multi-page Watch List when you've said you stopped buying here in April of 2019?

@eleanor*rigby

I used to buy a lot on eBay, so I had a very big Watch List (usually maxed out and couldn't add more items). I still Watch, but with the many, many problems the site is experiencing, I wouldn't want to buy (or sell) anything at this time.

But, Hope Springs Eternal ...

Are you buying on the eBay?

fashunu4eeuh · ‎11-03-2019

Hi, were the listings that disappeared long-tail items? A while back, eBay announced it would delete "stale" listings from the platform that were one year old (or more) that had not seen any sales activity. However, eBay is supposed to send a message to the seller notifying him of this when they remove them. In these cases, they do not credit any user fees to the seller.

"To make sure eBay is a safe place to buy and sell, sometimes we have to remove listings. We'll only remove a listing for one of the following reasons:

It violates one of our policies
It violates a law
The rights owner of the item requested it be removed
It's been active on the site for a year or more without any sales"

https://www.ebay.com/help/selling/listings/creating-managing-listings/removed-listings?id=4656

eleanor*rigby · ‎11-03-2019

@greg5000 wrote:
Are you buying on the eBay?

@greg5000

Yes, I buy "on the eBay;" however, not with this id (other than taking advantage of a few special offers from time to time).

Personally, I wouldn't expect items on my Watch List to be available for months and months, so I can't imagine bothering to put anything on a Watch List if I didn't intend to buy anything on the site. Then again, I can't imagine hanging around on the discussion boards of a site on which I neither buy nor sell, but that's just me.

It's just interesting to me. that's all. Different strokes, I guess.

hurryagain · ‎11-03-2019

I am still buying here...I don't have any issues with buying...I am not selling much anymore. I am playing the wait & see game on that. With MP and the constant glitches and new format roll outs...I figure I will sit this out until the dust settles...

I hope that in the long run, things will turn out okay...if not...go back and remember what made eBay - eBay.

I don't blame anyone for doing the wait & see thing...even buying...if that makes one uncomfortable given the transition...okay...

The ones that I feel for the most are the people who really rely on eBay for their survival. They can't leave and they have to find a way to survive many things right now...like...disappearing listings...

...sigh...

judydu2 · ‎11-03-2019

@fashunu4eeuh wrote:
Hi, were the listings that disappeared long-tail items? A while back, eBay announced it would delete "stale" listings from the platform that were one year old (or more) that had not seen any sales activity. However, eBay is supposed to send a message to the seller notifying him of this when they remove them. In these cases, they do not credit any user fees to the seller.

"To make sure eBay is a safe place to buy and sell, sometimes we have to remove listings. We'll only remove a listing for one of the following reasons:
It violates one of our policies
It violates a law
The rights owner of the item requested it be removed
It's been active on the site for a year or more without any sales"
https://www.ebay.com/help/selling/listings/creating-managing-listings/removed-listings?id=4656

I've had listings disappear that were less than 3 months old. And 6 months. And 8 months. There is no rhyme or reason.

pink.fish.rule · ‎11-04-2019

And poofed listings aren't the same thing as 'removed by ebay' ones which typically can still be found in unsolds. Poofed ones just 'vanish'.

As far as the removal because they're 'stale' thing, I would like to see them stop moving the goalposts on those. It used to be 16 months AND you'd get a notice, but now it appears they've changed the policy.

With 30 day FP listings had to be relisted so the 'stale' thing only affected GTC listings which just continually renewed, but now ALL FP is GTC so they can track a lot more so called stale listings.

As long as the seller is willing to pay the fees I don't think ebay should be removing listings because in their opinion they're 'stale'. There are many longtail listings which will eventually sell.