eBay

marviolet · ‎06-29-2018

How can we all get the folks at corporate to stop the "Skipped Price" train from running off the tracks? Markdown Manager is now a disaster for us sellers who love giving our buyers a sale. Was it broken? Is "Skipped Price" the fix?

winimow · ‎07-03-2018

Thank you for the info but that is really ridiculous! What a way to kill sales! Affecting me big time! Didn't know this and now 4th of July no sale, this is sad!

@marviolet wrote:
In a post yesterday, Tyler@ebay responded: "Hi everyone - happy to clarify here. In order to have items discounted, your items must have been listed for 14 calendar days at the same price. In addition, the item must have not been included in another Sale event or markdown promotion within the past 14 days."
It is not a glitch, it is the new policy. Sad.

cellstoreusa · ‎07-03-2018

Buyers get upset when they buy something and see a sale implemented shortly after.

micro824 · ‎07-03-2018

This is just another **bleep** punishment to all good sellers because of the bad sellers out there. You can't just punish them, so let's punish all the sellers! I have to vent on this now! eBay could not police sellers who sold their items for a penny and charged $20 to ship...so what did they do? They punished every seller because they could not police it...and now charge a FVF on an expense item...shipping price. No seller can ship for free...unless of course they are Walmart, or Amazon...or someone else who can negotiate a fixed shipping price with a shipping company. So eBay told us to raise our price to allow for the shipping cost....and now my items won't sell. I'm competing with other sellers whose items fell out of a truck...they are selling less than what I pay wholesale. What a joke! Now I can't even have a 4th of July sale because my Memorial day sale that I kept extended that ended on June 30th. Now I have to end all of my items, pay a listing fee on some to bring them back, in order to have a sale. Horrible!!!!!!!!!!!! The decisions eBay has made over the past 10 years is atrocious and has only benefited them. And boy has it backfired. If I don't sell anything, then eBay does not make money...and boy have I not been selling anything over the past 5 years.

micro824 · ‎07-03-2018

So Kohl's was the company that would mark their prices up, and then have a sale at the price the item would normally list at. They got caught...but they don't have to deal with the **bleep** rules and regulations eBay has us abide to. If I list my item at the proper price, and it is not a sale price, it does not sell, because other knuckleheads selling the same item are fine selling it for what I pay wholesale for it. They lure people to their site by selling under cost, so maybe someone buys another of their items at a better profit? That is being deceiptful. If I list it at $5 more than the normal price and mark it down $10, it is a win for the buyer and still a loss for the seller. If you don't play this game as a seller, your items don't sell period thanks to how eBay manipulates the searches! Don't be so naive. eBay somehow is benefitting from this otherwise they would not do it. If you can't put it on sale, the price is higher, so eBay will make more money from the FVF. But they don't realize that if my items don't sell, they don't make any money either.

trueartworx · ‎07-03-2018

We use flex pricing and now feel frozen. When slow or getting many larger multiple items orders we drop prices 10-20 cents. When overloaded & busy or getting just many small single sales, increase by 10-20 cents.

As shipping, fees, or material rates go up, increment up also. Often requested to add an odd size or we get new colors to offer too.

Always in listings making price adustments to be more consistent or fixing error caused by their mass edit tool.

Sales have always been manual. During a holiday when know it will be slow, we slash prices.

emerald40 · ‎07-03-2018

eBay somehow is benefitting from this otherwise they would not do it.

__________________________________________________

Or they were also threatened with a law suit, and had to stop it as well.

mvls1 · ‎07-03-2018

After reading all the posts here, I am still waiting for an explanation as to how it is alright to increase the selling price on a listing to cover the shipping cost and then show the potential buyer that they are receiving FREE SHIPPING!!! If that is not deceptive, then nothing I have seen discussed here is!

While some people here welcome the change and most apparently do not, it appears to me that Ebay is picking choosing what parts of the FTC regulations they want to apply. I know, I know, Ebay's sandbox, Ebay's rules. I just think that this one might come back to bite them in the behind.

Just my 2 cents, but in this day of instant internet search, a person must be responsible to do their due diligence before making a purchase. It is not our responsibility to save them from themselves.

As a seller, I often wonder why a person paid substantially more for an item from another seller that they could have bought (equal or better quality) from me for less. There is no accounting for the psyche of the American consumer.

theshadylady · ‎07-04-2018

So putting an item on sale from an original MSRP price point is illegal??? Isn't the MSRP what is suggested the item sell at??? HMMM. How about when my price is lower then MSRP and I put it on a 5 or 10 percent off sale??? I don't think that is deceptive. I have done both I have marked items for sale with small percentages but then if I really wanted to sell the stale item I would just drastically reduce the price (no sale) since i just wanted it off my hands so to speak. Both have worked.

If all this rehtoric about just price your item at the price you want to sell it at is how to fairly sell an item then why have best offer options??? Clearly isn't that deceptive??? I want to list my item for full price or not and then add best offer which clearly infers I will take less. Since i have the best offer option I am telling buyers I would take a lower offer and that offer can change with the wind. Maybe I will accept a lower offer from someone else. But that is perfectly "legal".

And with this new policy you can't run holiday sales or do any kind or revising of an item (which by the way ebay ecourages buyers to revise and update listings periodically) otherwise it hits a 14 day wall when trying to run a sale again.

So I was reading that GTC listings not effected however I have created two sales with the order discount option (which the ebay rep told me to do since this is different than a markdown/sale). I did this yesterday and still no percetage off my items.

I am lost here and frustrated and discouraged. Have been selling on ebay for almost 20 years and each year ebay tightens its control over my items.

eunster1313 · ‎07-04-2018

https://community.ebay.com/t5/Selling/Markdown-Manager-Update/m-p/28694630#M1243130

heritagerarebooks · ‎07-04-2018

What the hell is eBay doing? This is supposed to be a free market. I should be able to list items for whatever price I want and let the market determine pricing and whether it will sell. Why does ebay feel the need to intercede and force pricing a certain way? I think the real problem is that ebay's algorithyms suck a big one. If i want to run a promotion on something as soon as it is listed I should be able to as it is a form of marketing. Most items on ebay are used anyways, so I doubt that lawsuit applies. ebay just needs to get their $hi* together. The site itself looks as messy as a 10 year old's bedroom and they are always dealing with one glitch or another. It just sucks that sellers are always the ones paying for it!

violetsoup · ‎07-04-2018

Guys! Ebay listened!

Community Team

07-04-2018 07:30:32 AM

In the 2018 Summer Seller Update, we announced new changes to requirements for creating a markdown sale event that went into effect on June 25, 2018. We listened to your feedback and have made a change to these markdown sale requirements. Sellers can now add items to a markdown sale event even if the listing was previously in another sale event within the past 14 days as long as the listing price has not been changed.

oops weird graphic...

Here is announcement:

07-04-2018 07:30:32 AM

In the 2018 Summer Seller Update, we announced new changes to requirements for creating a markdown sale event that went into effect on June 25, 2018. We listened to your feedback and have made a change to these markdown sale requirements. Sellers can now add items to a markdown sale event even if the listing was previously in another sale event within the past 14 days as long as the listing price has not been changed.

mdrca · ‎07-04-2018

Well, eBay has set itself up to be skipped.

yem_crystals · ‎07-04-2018

Then they should go after the seller's that are running illegal sales. Not me.

Mary

glen.tech · ‎07-04-2018

Having read the FTC guidelines posted on page one there is a very simple solution. They need to allow a markdown sale event where we can stipulate that we are comparing the prices to those in big box stores. SInce one of the benefits of Ebay is that we are able to offer items commonly sold at Big Box stores for less than big box, we could legally advertise that on our listings and help boost sales for those that took the time to do it. This could be true even if using a comparable item and hand making, etc, I would imagine. It would look more like the tags at TJ Maxx than the sales we have been running, but it would satisfy the FTC requirements and emphasize our benefits to the sellers. Hopefully they consider such a change, I think the markdown even was a huge visual stimulate for buyers and helped committ many to making the purchase quickly.

emerald40 · ‎07-05-2018

You want to use retail prices based on some random store, not what you normally sell it for and then base your sale on someone their retail prices?

Really, you think that is above board?