Selling

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I'm having trouble with adding a video to my listings

The rules say I can upload a .mov file, which is what my camera uses for video. I make sure it is under the 150 mb size.Yet, the video is rejected due to invalid type. The .mov type is listed as acceptable, but they reject it. I'm not great at tech s...

We Have A Safe Zone For In-Person Pickup

Hey all. Our local police department has announced that they have established a safe zone for exchanges involving online sales or for custody swaps for children. Complete with video surveillance. Pretty cool!

Restore Fair Feedback: Let eBay Sellers Leave Negative Feedback for Buyers

This is the beginning of a petition to allow sellers to protect themselves and educate others about buyers by allowing sellers to leave negative feedback. Please reply/comment if you support this petition. For over a decade, eBay’s feedback system ha...

I am mailing something small and used postage stamps but and still being charged for shipping label

I clicked get label or something to get a tracking number and have it list as shipped, but hand wrote the address and used postal stamps. I selected seller pays shipping. eBay says they are still charging me 4.95 for a label I didn't use? I also sele...

Selling

I am new selling collectibles and realize the difficulty of that market. I have spurts and dry spots. I am trying to use this dry spot to increase my inventory and expand with different items. I see sellers with hundreds of items. My question is to g...

This must be smart buyer

A week ago, I sold an item: Foil Lid Seals for Keurig, 600 at a time. The item was delivered to the buyer's address without any problems. The buyer confirms delivery! The problem is that the buyer believes the item was shipped to the wrong address, s...

Suspended

eBay is a crazy **bleep** place. You can be selling and doing your job for more than 10 years with everything going well, and then they roll out a new algorithm — and suddenly you’re blacklisted. This community is also kind of useless, because all I ...

Why are Ads put between the product being sold and description for that item??

I have been getting too many questions that are answered in the description,, When I went to purchase some supplies on Ebay I found out why,, there are several rows of ads for other peoples items between the item i'm trying to buy and the description...

How to undo 'A Closed Return'

I am stuck, first time for everything. I sold an item, buyer messaged me immediately after receiving the item and said she wanted a refund because she ordered the item by mistake! That was an odd reason, so I checked my options and decided maybe she ...

Search works fine. I can find anything I want

5259180 (that's a part number. I want a set of six, used, and I want the lowest price)93 results (new and used)37 results (just used)$13.99 at the top of the page.Sort Lowest $ 1st Where did that $13.99 go? Seems it vanished, disappeared......hidden ...

ebay Press Release from ebay Open Today

Some of these things were mentioned today, some, I assume, will be mentioned in the coming days:https://www.ebayinc.com/stories/news/ebay-launches-seller-tools-to-save-time-boost-profits-and-build-trust/

Customer Support Number

Ebay support number answers calls , checks your zip code then says it is outside of business hours even when it is within business hours. The help center does not provide direct contact to an agent. This is needed at time. I'm getting frustrated with...

Promoted items don't belong in the middle of another person's listing!!!!!

It takes a lot of time to take photos, write descriptions, find packaging and determining shipping costs.Not to mention packing & shipping - and paying nearly 20% of our profits.The least you could do is let people see an entire listing before inunda...

moving from top rated for 24 years to Above standard? NO DEFECTS

Transaction defect rate 0.00%Late shipment rate 0.00% Tracking uploaded on time and validated 94.61% Cases closed without seller resolution 0.00%Next evaluation Aug 20

Resolved! I don't see the address or zip code for buyer offer

This is for a counter offer that some sent me I either go to the offer via the link in the messageORvia the link in the Seller Hub and I get no indication of where the buyer is This happens on PC and Mobile What am I missing? Thanks Matt