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Legitimate Email

I've recently sold an item on eBay (it's my first time). An email address has been sending me information about the payment. I just want to confirm that this is a legitimate email: ebay@itempaidfor.com

 

Message 1 of 16
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15 REPLIES 15

Re: Legitimate Email


@jira_47 wrote:

I just want to confirm that this is a legitimate email:


NO. You are being scammed. That is not how real payments work.

Message 2 of 16
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Re: Legitimate Email

@jira_47  That is NOT a legitimate address to confirm an item payment. Did you give the buyer your email address at any time? If so, they are trying to trick you with a fake payment notification so you'll send your item.

 

-C

Message 3 of 16
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Re: Legitimate Email

Definitely a SCAM @jira_47 . Do not respond. Forward it to spoof@ebay.com

 

If the item sold, file an unpaid item claim after 4 days:

https://www.ebay.com/help/policies/payment-policies/unpaid-item-policy?id=4271

 

When buyers ask for your phone or email, do not give it to them. Keep comms on eBay.

 

Find the eBay message where the buyer asked you to contact them off eBay and report it:

reportmessage.png

Message 4 of 16
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Re: Legitimate Email

NO!

If the item had really been paid for it will be on your Orders list which you will find under My eBay (upper right of your home page)

Me eBay-> Selling-> Seller Hub-> Orders-> All Orders.

EBay uses  ebay . com as it's email server.

Message 5 of 16
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Re: Legitimate Email

NEVER use an email for Ebay. Always go to your selling page and do things from there.

Message 6 of 16
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Re: Legitimate Email

OH NO, that is not right.  

 

Go to your Seller Hub.  Look in the Order's box and there you will see what you have sold and if it is paid for.

 

Overview - eBay Seller Hub

 

DO NOT ship until you are paid.

 

ALWAYS have ALL your communication with a buyer IN Ebay.  No exceptions.

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 7 of 16
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Re: Legitimate Email

Ebay warns you about sending your personal information...

 

janet9988_0-1690498045675.png

https://www.ebay.com/help/policies/member-behaviour-policies/membertomember-contact-policy?id=4262

Lift your left leg at midnight to start off on the right foot. Happy new Year!
Message 8 of 16
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Re: Legitimate Email

Thanks for all your help! I realized that is such a rookie mistake haha what should I do now? Should I wait for the 4 days to pass before filling an unpaid item claim? 

Message 9 of 16
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Re: Legitimate Email

that may be the worst attempt at an email scam I have ever seen....itempaidfor.com

??? LOL

 

As pointed out...DO NOT INTERACT with this 'person'

If you are required to ship, the ONLY place it will be displayed is in your Awaiting Shipment View

 

 

Message 10 of 16
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Re: Legitimate Email


@jira_47 wrote:

Thanks for all your help! I realized that is such a rookie mistake haha what should I do now? Should I wait for the 4 days to pass before filling an unpaid item claim? 


Yeah. I misspoke - technically it's unpaid item cancellation.

 

After 4 full calendar days you can cancel the transaction following the instructions in the link I posted above @jira_47 . But since you're in Canada, you may want to find that help page on the .ca site (this is the .com discussion forum, not the .ca forum).

Message 11 of 16
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Re: Legitimate Email


@monica-sells wrote:

that may be the worst attempt at an email scam I have ever seen....itempaidfor.com

??? LOL


I was thinking the exact same thing! 

Couldn't have been any more 'scammy' than if it was ebay@Iamstealingfromyou.com

 

 

Message 12 of 16
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Re: Legitimate Email

Thank you so much!

Message 13 of 16
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Re: Legitimate Email

These may seem obvious, but don't send the scammer an invoice, otherwise you have to wait 4 days from the last invoice.  

In regards to item not paid for:  if you're working from the app, you'll see a tab, unpaid items or waiting for payment.  When you click on that heading, Ebay lets you know when you can can cancel and re-list.

 

You can also use the unpaid auto assistant to an cancel item and relist, once 4 days elapse.

 

Here's another tip: it may be frowned on, but if you're sure this buyer won't pay and is indeed a scammer, you can actually sell similar on your pending payment item, and list it.  This way your not just letting the item sit.

Message 14 of 16
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Re: Legitimate Email


@janet9988 wrote:

Ebay warns you about sending your personal information...

 

janet9988_0-1690498045675.png

https://www.ebay.com/help/policies/member-behaviour-policies/membertomember-contact-policy?id=4262


Sellers and buyers are allowed to share contact information if they have a current transaction together.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 15 of 16
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