Physical mailing address to send documents to EBAY to close seller account

[safan80]

I've already talked to Indian CS and they claim no such address exists

Does anyone know the physical mailing address for ebay to send out physical court documents and a death certificate to to close a selling account ( a different account NOT this one)? I had a relative pass away and I am the representative of that estate now. :luckyme: 🙄 Hopefully I get reply notices in a timely matter, but if I don't reply just be patience and give me 24-48h.

Thank you.

P.S. If you are an ebay employee NOW you understand WHY I have not opted into your mismanaged payments system. Paying more and getting less is NOT something I'm into.

[maxine*j]

eBay, Inc.

2025 Hamilton Avenue
San Jose, California 95125
USA

Per this:

https://www.ebayinc.com/company/contact-us/

I have no idea if that's where you should send such documents, or to which department you might direct them if you do, but it's the only physical address I know of.

You might ask first on eBay for Business on Facebook, which will put you in touch with U.S.-based knowledgeable people, so others say.

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[ebooksdiva]

Click the link below find the blue button to close account. 

Close account  

[ckimodog · Accepted solution]

This is the main office:

Ebay, Inc. 

2025 Hamilton Avenue
San Jose, California 95125
USA

Hope it helps.

[mtgraves7984]

Can you get anywhere using this link? >> Closing your account | eBay

[safan80]

@ckimodog Thank you.

[maxine*j]

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@mtgraves7984 wrote:

Can you get anywhere using this link? >> Closing your account | eBay

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If you scroll way, way down, there's this:  "If you need help closing the account of a deceased eBay member, please contact us instead." 

I imagine OP has already been through that, with the typical result of speaking to an eBay CSR who knows very little, if anything, about the process and just mumbled a few words off an irrelevant script to end the call.

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[safan80]

@mtgraves7984 I don't have the password for the account. Besides physical documents is all they need so I can settle any issues. I know last time I checked there was  NO balances due and I was able to put a stop all active listings.

edit: Added the NO to balances due.

[mtgraves7984]

@safan80 

Got it. I worked with Verizon many years ago and the Death Certificate was all we could take, too. My sympathies...

[safan80]

I would like to add to anyone that doesn't know... Sending out notices via Registered mail are billable to the estate while lost emails ARE NOT. I have spent hundreds are these alone, not including the paper and toner.  

[a_c_green]

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@safan80 wrote:

@mtgraves7984 I don't have the password for the account.

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@safan80 : This is a bit of a longshot, but do you have access to the computer normally used by the deceased? If you try logging in using his or her eBay ID on that machine, it may have their password stored on it to save typing, and will pop it in once you have entered the ID and tabbed down to the Password field.

[luckythewinner]

Does anyone know the physical mailing address for ebay to send out physical court documents and a death certificate to to close a selling account

How did you find out what documents to send?

[dryophelia]

@safan80 

How were you able to put a stop to all listings and confirm no balance due on the account if you don’t have the password to the account?

[safan80]

@luckythewinner 

There is estate law that is followed commonly in all 50 states.

[safan80]

@dryophelia The person stayed logged in on their mobile app.