Just wanted to share my experience with other sellers about a return.

[inhawaii]

I ordered 2 pumps on 12-4-25, about $15 each with free shipping.

Delivered to me on 12-14-25.

Both were defective.

One broke after about a minute.

The other didn't work at all. 

Started a return on 1-17-25. 

I knew 30 days had passed but it still let me.

I was auto-approved for the return and printed out a shipping label.

About an hour later I received a full refund and the case is now closed.

I contacted the seller to thank them for the prompt refund and ask if they still want me to send the broken pumps back.

Still waiting for a response.

Just wondering why it let me return even after ebay's 30 day MBG.

[gurlcat]

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@dhbookds wrote:

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@soh.maryl wrote:

Wow! Have not sold here in many years and actually not buying much any more either.  But that sounds great. Again, what's the advantage in this from the seller's perspective, other than that he/she looks like a great person?    

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There was some study done several years ago that the longer the return time, the less likely people would return items......  Buyers put it off, forget, etc......... 

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I absolutely could believe that, just human nature.  The shorter the time, the more likely they would be thinking about whether something's wrong with the item before their time runs out to return it. 

It's not just the time factor either, but a general trust thing.  -I do only 30 days because I sell old collectibles (not some functional thing people rely on) but I even noticed a drop in returns when I switched from having a mix of "No returns' and 'Buyer pays' to 100% 'Free' returns ... which I know doesn't make sense whatsoever, on the surface.  But I think it's a psychological thing, like if they know ahead of time that it's a completely risk-free purchase, when they get the item they don't have that immediate urge to check it over with a microscope to see whether they were "ripped off" (and then hallucinate that they were, LOL). 

[mam98031]

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@meme6253 wrote:

That's a policy that should be changed!, It should never ever go past 30 days unless the seller has his or her own policy, When something is wrong or broken or whatever the situation is, don't people know that immediately?, & shouldn't action be taken immediately?,Small sellers should not be subjected to major companies return policies

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Not sure why.  The buyer can't win the case if they are beyond the MBG and the seller's return policy.  

I have had many new things over my lifetime that after I used then a couple times they broke.  Or I had them a couple weeks or more before I even used them.  You seem to want a one size fits all.  That is so unlikely in life.

I also don't know why you think this has anything to do the " major companies return policies".