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Is anyone else having issues with usps carrier?

Is anyone having issues with usps carrier and what have you done about it?

help!!!

Message 1 of 65
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64 REPLIES 64

Is anyone else having issues with usps carrier?


@fern*wood wrote:

Why does your mail carrier feel unsafe...other than for the fact you are threatening physical violence against them (hopefully in jest)? 


Of course in jest... She feels unsafe because the town maintained dirt road is not pristine. We are in maine. a town of 1,400 people, We have snow.  In the city after 3 feet of snow the carriers carry on even if they have to walk in the streets. 

the road is plowed, bare dirt in many places with small areas of ice. It has been shovelled around my box.

 

I'm not asking her to come down my sidewalk which is coated in  3" of ice, wouldn't dream of it.

 

Patches of thin ice in places on the road, and she claims it is too dangerous for her to walk 6 steps to tote on road that is wet dirt, with small patches of thin ice. Heck I walked out there the night before, 1 am when i finally got all packages done, no streetlight, in my robe and slippers just to make sure packages were scanned the following day. I'm alive and unhurt. the only danger would be if she put a blindfold on then tried to find the tote

Message 31 of 65
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Is anyone else having issues with usps carrier?

i have had awesome carriers for 15 years or since i started to need pick-ups never once a problem glad to hear you have the same 🙂

Message 32 of 65
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Is anyone else having issues with usps carrier?

i have had awesome carriers for 15 years or since i started to need pick-ups never once a problem glad to hear you have the same 🙂


@radtech1971 wrote:

I have had great mail carriers, never a single problem (knock on wood!)


 

Message 33 of 65
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Is anyone else having issues with usps carrier?


@no_zero369 wrote:

@myjunqueyourtreasure wrote:
Oh please. I doubt the 'threat' was actually intended.

Seriously?  In today's "environment" me thinks Law Enforcement as well as others take EVERY threat seriously!

 

How do you know that the OP was joking or not, or the statements could be a precursor? 


@no_zero369 wrote:

@myjunqueyourtreasure wrote:
Oh please. I doubt the 'threat' was actually intended.

Seriously?  In today's "environment" me thinks Law Enforcement as well as others take EVERY threat seriously!

 

How do you know that the OP was joking or not, or the statements could be a precursor? 

 

 

 

 


Seriously? If I can sell on ebay for 15 years 100% feedback I seriously doubt one stupid mail carrier is going to cause me to postal. if you can deal with ebay you deal with anyone. You've been watching too much reality tv 🙂

 


 

Message 34 of 65
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Is anyone else having issues with usps carrier?


@ads.ink wrote:

@coffeebean832 wrote:

@ads.ink wrote:

Is anyone having issues with usps carrier and what have you done about it? I'am ready to put my carriers face into the icy road and ask her how safe she feels now. 

help!!!


That's a violent image. What kind of problems are you having with your carrier- did you call your local post master to discuss the matter?

this carrier has been a problem since day one after all these months of dealing with her inability or want to do her job properly, i'm feeling violent. 🙂

She was refusing to scan my items on pickup, then lied to her supervisor when i complained stating "she scanned my slips every day"  I don't print slips so how is she scanning them? She lied to me telling me she wasn't allowed out of her truck, yet usps gives me the option of having items picked up on my porch .

She has left slips about buying an even larger mailbox, obviously so she doesn't have to move her fat a** off her seat.

 I  put a tote bag hanging from the mailbox, since she complained about the plastic tote, she then complained   the bag was full of snow when in reality there was less than a handful and my items were double plastic wrapped 

 

I built a shelf directly under the mailbox onto the pole to put the tote on, no dice she Didn't like that.

 

was filling out pickups months in advance, had done so for years, package count is off, never heard a word about it with 3 different towns, cities and carriers,  until now, once more complaints, so i  agreed not to fill out pickups if they would just pick up my items.

Every snow storm she leaves on the first day directions on how to shovel, I guess she thinks I'm getting up at 4am just to shovel for her majesty?

Just had a snow storm i shovelled all around the box, she delivered, picked up without issue, beyond yet another notice about how to shovel. Friday  worked til 1 am went out in my slippers and robe, no street lights,  to put items out,  Saturday she put the flag down and left all my packages that were literally 1 foot from her vehicle, claimed it was too dangerous?? She couldn't have left a note the day before? or the day before?  or picked up items then left note about my having to clear a town road for her preciousness?

Nope, she  left em sitting there, put the flag down so i didn't even realize she hadn't picked up  til it was too late to drive them to po. so now wont be scanned until tuesday. 

Previously she has put the flag down and it wasn't until 3 days later when i needed the tote that i found all my items had been sitting next to the road the whole time because.... once again she didn't pick them up

I've watched her drive right by my flag up with items to pickup just ignores them.

 

Rub her face in the icy road doesn't sound so extreme now ? bottom line she will do anything, lie, cheat, steal to keep from getting out of her car

I'm sick and tired of it, I have a job to do and I expect  her to do hers, not asking that much, especially when she earns 5 x what i do for 6 hours of work per day vs my 10-12 per day


When you file online that goes to the main office and then also is sent to the local PO AND their District office for followup.  If you mention that you have tried dealing with this issue at the local level and that the employee lies and the accept that, then you need to go back to scheduling pickups and adjust the totals each day just before 2 am central time so that there is no discrepancy and use a scan sheet.  if she says she is scanning it they can actually look up that scan sheet number and see when she scanned it and where based on GPS.  If she skips a scheduled pickup that is a big no no and will cause grief for her.  If she states that it is unsafe take pictures with your cell phone of what you have done to clear it, which will have a date and time which you can then forward to them as evidence of what is happening.  

 

I have actually filed complaints years ago that caused the postmaster to no longer be at this location.  I do not know if he was transferred or fired, but he was gone as he refused to allow the carriers to pick up packages even when they were scheduled and then refused to honor the deal that the carrier supervisor made with me stating she did not have the authority to make that deal.  He was gone 3 days later even though that was done over the phone, not in writing.  My carrier came up and thanked me for making it so he could do his job a he was supposed to.  I hadn't even told him that i filed the complaints but i guess it was well known who did at the PO.

 

As i said i now have a great relationship with not only my carrier, but the carrier supervisor and even the postmaster so I no longer have to file any complaints online.  if I do have an issue all I have to do is contact them and it is taken care of immediately as the realize that we are some of their better customers that keep them in business and employed.  But I am also very polite, courteous and respectful to them as i do understand that mistakes happen and understand that not everything is always in their control.  

 

Use that online form and I will lay odds that this gets taken care of quickly.  She may even lose the route regardless of seniority due to the complaints as i have seen it happen out here.  Good luck to you getting this resolved without having to plant the carriers face in the ice.  She appears to be doing to herself without realizing that there are ways to catch her.

Message 35 of 65
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Is anyone else having issues with usps carrier?


@juststuffisell wrote:
Well, I can understand the frustration, but if the roads are icy, it actually is unsafe to be on them. Especially in a stop and go environment where you don't know if you are going to hit a patch of ice. Neighborhood roads are rarely salted especially the ones that are not city/county/state maintained. (private subdivision roads) Many mailboxes are located in dangerous shady areas and even at low speed, a 1 ton vehicle can do some damage to whatever it hits. Situations like this you have to manage your own packages and drive them to the post office for scanning even though, with icy road conditions, they won't leave the post office until it is safe for the transport trucks to take them to the distribution center. If the roads are to icy for you to do that, they are to icy for the mail carrier to make 300 to 400 plus stop and go, turn and go maneuvers.
Roads are fine, she drives them everyday, as does everyone else, mail is as usual there is no danger, no steep road, she drives up to my mailbox just fine, no traffic on this road she just refuses to leave her vehicle and is using safety as another one of her excuses. the road is bare dirt with small patches and i mean small patches of salted ice. There is no danger period. Heck she could lean out of her car the 12" to pick up my packages. She was certainly able to deliver on that day, and the previous days. And certainly able to have left a note if she felt the next time i put out my tote it would be too "unsafe" to pick it up
M
I had some issues with my mail carrier several years ago. I had a polite conversation with her about being self employed and how important my packages - inbound and outbound - were to my income. That took care of that.
I did this as well when i first moved in, fell on deaf ears apparently, instead of making her do her job postal manager thinks i should drive in town 1 x a week to drop off packages. I don't get paid to do that, I expect the services USPS offers to be given to me like every other postal carrier does. 

 

Message 36 of 65
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Is anyone else having issues with usps carrier?


@stickboy1974 wrote:

I have known many carriers. What kind of issue are you having ?

 

No delivery to your house because some one has a dog (a known biter) running loose on the block and refuses to lock it up - I knew one carrier who was bitten 3 times - and that particular block was not theirs.

 Or was there no mail delivered to your house because the steps or walkway was not shoveled or salted ? - I have known 3 carriers who fell on icy steps and walkways and lost weeks while their broken arm or leg healed.

Or believe it or not, no mail delivered to your house because one of your neighbor's houses is infested with fleas - a lot of people and animals ended up with them.

Perhaps your carrier has had a tragedy happen - a death or serious injury in their family.

So yes, I have known many a mail carrier. And just like the rest of us, a few carriers that could not care less but most that can not do enough for you - including one that saved one of their customers lives.



I too have always had perfect understanding bend over backwards carriers as well, which is why it was such a shock when i finally realized this woman does less then bare minimum to get her check, 

Message 37 of 65
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Is anyone else having issues with usps carrier?


@ads.ink wrote:

@stickboy1974 wrote:

I have known many carriers. What kind of issue are you having ?

 

No delivery to your house because some one has a dog (a known biter) running loose on the block and refuses to lock it up - I knew one carrier who was bitten 3 times - and that particular block was not theirs.

 Or was there no mail delivered to your house because the steps or walkway was not shoveled or salted ? - I have known 3 carriers who fell on icy steps and walkways and lost weeks while their broken arm or leg healed.

Or believe it or not, no mail delivered to your house because one of your neighbor's houses is infested with fleas - a lot of people and animals ended up with them.

Perhaps your carrier has had a tragedy happen - a death or serious injury in their family.

So yes, I have known many a mail carrier. And just like the rest of us, a few carriers that could not care less but most that can not do enough for you - including one that saved one of their customers lives.



I too have always had perfect understanding bend over backwards carriers as well, which is why it was such a shock when i finally realized this woman does less then bare minimum to get her check, 

No delivery to your house because some one has a dog (a known biter) running loose on the block and refuses to lock it up - I knew one carrier who was bitten 3 times - and that particular block was not theirs.

 Or was there no mail delivered to your house because the steps or walkway was not shoveled or salted ? - I have known 3 carriers who fell on icy steps and walkways and lost weeks while their broken arm or leg healed.

Or believe it or not, no mail delivered to your house because one of your neighbor's houses is infested with fleas - a lot of people and animals ended up with them.

Perhaps your carrier has had a tragedy happen - a death or serious injury in their family.

None of the above, no rabid coyotes, no pits with sharp spears, just pick up items leaning in a tote against the mailbox pole


 

Message 38 of 65
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Is anyone else having issues with usps carrier?


@fern*wood wrote:

@ads.ink wrote:

Saying I would like to do something is not threatening anyone, free speech, and all that. 

Saying and doing are two different things. I you say you would like to kill your kids sometimes doesn't mean its a threat or that you will. 

I can find out her name if you like ?


 

Technically you didn't state you would like to do that to your carrier, you said you were ready to do that.

 

Yes, we all have freedom of speech, but that doesn't mean your speech has no potential to get you into trouble---especially in a public forum and especially when it sounds a whole lot like a threat.

 

A women from my state was just arrested for a threat made publicly.   She probably didn't really mean it either.


well of course i would not ever think someone was serious if they said that, I would take it for what it was, not try to make more of it by calling the police to arrest them for something that clearly wasn't a threat but a humorous way of venting frustration.

 

No one  has to  like my humor, but trying to get someone arrested for it is just plain wrong.  I guess there are members of society who love nothing more than causing problems for others.  I'm just not one of them.

 

I said what i would like to do, not what i was going to do, If i said i felt like i wanted to buy her a white horse to travel more quickly on her route,  doesn't mean I'm going to and most people would realize obviously that it was just a humorous way of venting my frustration with her.  the fact that someone cannot say what they feel without being arrested tells me the pendulum has swung too far in one direction. And that goes for the people who cause others to be arrested for simply venting, when it is perfectly obvious that is what they are doing, venting not threatening, last I checked bad humor was not illegal. 

Message 39 of 65
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Is anyone else having issues with usps carrier?


@twnpopcards wrote:

@ads.ink wrote:

@coffeebean832 wrote:

@ads.ink wrote:

Is anyone having issues with usps carrier and what have you done about it? I'am ready to put my carriers face into the icy road and ask her how safe she feels now. 

help!!!


That's a violent image. What kind of problems are you having with your carrier- did you call your local post master to discuss the matter?

this carrier has been a problem since day one after all these months of dealing with her inability or want to do her job properly, i'm feeling violent. 🙂

She was refusing to scan my items on pickup, then lied to her supervisor when i complained stating "she scanned my slips every day"  I don't print slips so how is she scanning them? She lied to me telling me she wasn't allowed out of her truck, yet usps gives me the option of having items picked up on my porch .

She has left slips about buying an even larger mailbox, obviously so she doesn't have to move her fat a** off her seat.

 I  put a tote bag hanging from the mailbox, since she complained about the plastic tote, she then complained   the bag was full of snow when in reality there was less than a handful and my items were double plastic wrapped 

 

I built a shelf directly under the mailbox onto the pole to put the tote on, no dice she Didn't like that.

 

was filling out pickups months in advance, had done so for years, package count is off, never heard a word about it with 3 different towns, cities and carriers,  until now, once more complaints, so i  agreed not to fill out pickups if they would just pick up my items.

Every snow storm she leaves on the first day directions on how to shovel, I guess she thinks I'm getting up at 4am just to shovel for her majesty?

Just had a snow storm i shovelled all around the box, she delivered, picked up without issue, beyond yet another notice about how to shovel. Friday  worked til 1 am went out in my slippers and robe, no street lights,  to put items out,  Saturday she put the flag down and left all my packages that were literally 1 foot from her vehicle, claimed it was too dangerous?? She couldn't have left a note the day before? or the day before?  or picked up items then left note about my having to clear a town road for her preciousness?

Nope, she  left em sitting there, put the flag down so i didn't even realize she hadn't picked up  til it was too late to drive them to po. so now wont be scanned until tuesday. 

Previously she has put the flag down and it wasn't until 3 days later when i needed the tote that i found all my items had been sitting next to the road the whole time because.... once again she didn't pick them up

I've watched her drive right by my flag up with items to pickup just ignores them.

 

Rub her face in the icy road doesn't sound so extreme now ? bottom line she will do anything, lie, cheat, steal to keep from getting out of her car

I'm sick and tired of it, I have a job to do and I expect  her to do hers, not asking that much, especially when she earns 5 x what i do for 6 hours of work per day vs my 10-12 per day


When you file online that goes to the main office and then also is sent to the local PO AND their District office for followup.  If you mention that you have tried dealing with this issue at the local level and that the employee lies and the accept that, then you need to go back to scheduling pickups and adjust the totals each day just before 2 am central time so that there is no discrepancy and use a scan sheet.  if she says she is scanning it they can actually look up that scan sheet number and see when she scanned it and where based on GPS.  If she skips a scheduled pickup that is a big no no and will cause grief for her.  If she states that it is unsafe take pictures with your cell phone of what you have done to clear it, which will have a date and time which you can then forward to them as evidence of what is happening.  Good idea I had actually been scheduling pickups as a way of making her do her job, but I guess i got complacent, so thank you I guess i will have to go back to scheduling pickups, If I don't actually have 9 items only 8 I guess we all make mistakes 🙂

Message 40 of 65
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Is anyone else having issues with usps carrier?

Seems like it might be time for a call to the Postmaster of your local office about this situation.  He/she can get this straightened out for you.

 

If you don't have the local PO phone number, call the 800 number and they will tell you they can do anything the local Post Office can.  I said, great!  Can you tell me if I left _______________ in the lobby?

 

She gave me the number.

Message 41 of 65
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Is anyone else having issues with usps carrier?

Take pictures.  Document all of this.  Show how easy it would have been for her to pick up your outgoing packages, and when you have a sufficient amount of photos, take them in and show them to the Postmaster.  That is what I had to do when I had a carrier who kept tossing packages onto my front walkway or stairs instead of taking them up and putting them on the covered porch.  I simply took pictures each and every time she did this and then went in to see the local Postmaster and showed him all of the photos of the packages that she'd just haphazardly tossed instead of putting them where they were supposed to go.

 

I never saw her again after I went in to speak with him so either she got fired or disciplined and placed on another route.

Message 42 of 65
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Is anyone else having issues with usps carrier?


@pburn wrote:

Here's one way you can contact USPS about issues with your carrier:

https://emailus.usps.com/emailUs/iq/usps/request.do?forward=emailUs

 

I have used this form several times to both complain and compliment my carriers. I have always received a phone call from a USPS supervisor as a follow up.


Will do, might have to do it from jail, thanks to  a supreme patriot here who feels it was their moral duty to actually call the police dept in regards to all of this.  might have to wait until i get out though 🙂

personally i think her store should be boycotted, just saying. 🙂

Message 43 of 65
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Is anyone else having issues with usps carrier?

 


@castlemagicmemories wrote:

Recently the USPS withheld delivery and pick up due to severe ice conditions.  This is a rare occurrence.  It is said that they are trained to judge dangerous conditions.  They also require a clear area for delivery.


hmm no severe ice, all deliveries and pickups same as always, no snow in front of the box, she is delivering as usual,  roads are as town maintains them, issues with it she needs to call the town so she can do her job and yes i have gone out and chipped away at any small patch of ice on an otherwise clear road. she would have to be blind to fall on the road.
 

Message 44 of 65
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Is anyone else having issues with usps carrier?


@ads.ink wrote:

@mlop-3568 wrote:

@myjunqueyourtreasure wrote:
Oh please. I doubt the 'threat' was actually intended.

What part of "I'am ready to put my carriers face into the icy road and ask her how safe she feels now. " isn't threatening?

 

The PD in Brookes Maine and the Postmaster there are now aware of the threat. Hopefully the carrier won't have to deal with threats any longer, however the OP may find himself not having home delivery or pick up in the future.


and so we have it folks, one of those misanthropes who thrive in causing problems for others, Proud of yourself for making a fool of yourself? you should be, 



@ads.ink wrote:

@mlop-3568 wrote:

@myjunqueyourtreasure wrote:
Oh please. I doubt the 'threat' was actually intended.

What part of "I'am ready to put my carriers face into the icy road and ask her how safe she feels now. " isn't threatening?

 

The PD in Brookes Maine and the Postmaster there are now aware of the threat. Hopefully the carrier won't have to deal with threats any longer, however the OP may find himself not having home delivery or pick up in the future.


and so we have it folks, one of those misanthropes who thrive in causing problems for others, Proud of yourself for making a fool of yourself? you should be,   i guess i cannot make a joke while frustrated  saying "i would like to" yet this person feels entitled to actually state that they HAVE TAKEN  measures by calling the police, and post office thereby causing me to have no mail pickups and possible arrest.

This was an action taken whereas mine was not

 So this  yahoo not only threatens me but follows through with the threat (something i did not nor ever thought of following through on) spelling out the the problems she hopes will be caused by her phone calls  CAN WE SAY HYPOCRITE?

Message 45 of 65
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